National Accounts Operations Analyst

At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.  We’re looking for a National Accounts Operations Analyst.  Can you picture yourself here?

Here’s what you’d do:

 You’d be responsible for:

• Work cross-functionally with multiple departments including field sales, national accounts, marketing, operations, finance, and IT to support the rollout and continued optimization of internal business needs 
• Make recommendations on best practices for our Salesforce and client systems and the related processes and training associated with them
• Prepare & present data analysis for audiences ranging from national clients to BrightView Enterprise Solutions leadership 
• Call out abnormalities and trends in data to identify business opportunities and best practices
• Develop key national accounts support systems/processes required to meet the client retention and growth goals of the business  
• Perform Salesforce.com data stewardship and contract validation
• Support the contract 
• Create up to date and current dashboards and reports on work order management
• Provide Salesforce end user support and training document management
• Deliver new hire Salesforce system and process training
• Responsible for process adoption, compliance, and communication
• Collect feedback from the team for process and system enhancement requests        

You might be a good fit if you have:

• College degree required
• Extreme level of attention to detail
• Patience to work with a variety of people with varying technical skill levels
• Excellent Excel skills. Must be able to perform analytics on large data sets  
• Proficient in Word and PowerPoint
• Ability to communicate effectively with clients
• Ability to compose reports for use by National Accounts management
• Strong problem solving, judgment, and organizational skills
• Technically savvy
• Talented multi-tasker
• Ability to multitask and prioritize  
• Highly focused; able to execute on one-off projects as well as on routine tasks
• Team player
• Ability to be highly productive with minimal oversight from management.
• Fluent Salesforce user.
• Must be able to build custom reports and dashboards
• Must be able to speak the Salesforce.com language in order to make recommendations for processes and communicate effectively with our BrightView Enterprise Solution team
• Proficiency in Microsoft Office Excel, Access, and PowerPoint. Ability to use advanced techniques in spreadsheet and database management (Excel/Access)
• Salesforce certification appreciated, but not required
• Proven strong verbal and written communication skills; including documenting business processes, and use cases and business requirements
• Experience manipulating large sets of data to discover trends and make recommendations
• Capable of recognizing and understanding the relationship between clean data, clear & efficient processes, and reporting

Here’s what to know about working here:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home. 

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

• Paid time off
• Health and wellness coverage
• 401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.