What are the responsibilities and job description for the Apttus CPQ BSA - R01536518 position at Brillio?
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience transformation, data analytics, Artificial Intelligence, platform and product engineering, cloud infrastructure, and security to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.
Brillio, renowned for its world-class professionals, referred to as "Brillians," distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Apttus CPQ BSA
\n- · Functional and hands-on configuration experience of Apttus CPQ including product, pricing, billing and approvals setups. In-depth understanding of the capabilities and constraints of Salesforce CRM and Apttus CPQ
- Apttus CPQ-Pricing Customization
- Apttus CPQ BSA
- Location: Remote( Should able to work on PST time Zone)
- Duration: Long term
- Provide production support and maintenance of Apptus tool through managed sprint releases (or any ad hoc production support)
- Engage with various stakeholder business groups to evaluate business needs, facilitate requirements gathering, and present design solutions
- Facilitate design, implementation, maintenance and enhancement of CPQ platform for Direct and Channel Sales teams by partnering with different functions such as Deal Desk, Channel Ops, Order Management, Pricing and Packaging, etc.
- Document functional design requirements and process flow diagrams in support of cross-functional designs.
- Conduct solution reviews with project team members prior to ensure solution is aligned with business requirements
- Triage and troubleshoot any issues that may arise for these environments as part of day-to-day business operations
- Total 5 years experience.
- Functional and hands-on configuration experience of Apttus CPQ including product, pricing, billing and approvals setups
- In-depth understanding of the capabilities and constraints of Salesforce CRM and Apttus CPQ
- Knowledge of standard software development lifecycle
- Ability to create and debug custom records, workflows and scripts on these platforms
- Ability to triage incoming production support requests and facilitate resolution for production bug fixes and minor enhancement requests
- Ability to work with vendor Support as required to address system bugs, performance issues, and enhancement requests
- Ability to communicate with end-users (via email or phone) to support issue resolution
- Strong analytical skills and ability to solve complex issues
- Ability to work independently with minimal guidance
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Salary : $100,000 - $135,000