Solution Architect ( Vlocity)

About Brillio

Brillio delivers disruptive digital solutions across capabilities such as Design Thinking, Product Engineering, Data Analytics, Digital Front Office, Digital Infrastructure through a team of 4,000 experts technologically elevating 200 companies globally. Our core values of Customer success, We Care, Entrepreneurial (mindset) and Excellence - drive everything that we do, from the very first day.

Find your passion and build your career with Brillio.

Role: Solution Architect( Vlocity)

Functional Area: Telecommunication

Employment Type: Contractual/ Permanent

Location: Remote

The Opportunity:

• As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails
• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
• Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

To succeed, this role’s responsibilities would involve:

• Must have skills: Salesforce, Vlocity, Communication Cloud
• Good to have skills:

Know more about

PPE: https://www.brillio.com/platform-and-product-engineering/

DAE: https://www.brillio.com/services-data-analytics/

CES: https://www.brillio.com/services-customer-experience-services/

DI: https://www.brillio.com/services-digital-infrastructure/

Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/

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