Patient Coordinator

Job Title: Front Desk Receptionist / Patient Service Coordinator - Primary Care

Company:

Bristol Primary Care LLC

665 Terryville Ave Unit 2

Bristol, CT 06010-4078

Phone: 860-261-5217

Fax: 860-261-5525

Job Type: Part-Time OR Full-time

About Us:

Bristol Primary Care LLC is a leading primary care practice dedicated to providing high-quality healthcare services to our community. We are committed to excellence in patient care and are seeking a skilled Front Desk Receptionist to join our team.

Job Description:

As a Front Desk Receptionist at Bristol Primary Care LLC, you will be the first point of contact for our patients. Your primary responsibilities will include:

1. Greeting and assisting patients with a friendly and professional demeanor.

2. Managing phone calls, scheduling appointments, and handling inquiries.

3. Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.

4. Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.

5. Verifying patient information and insurance details.

6. Coordinating with medical staff to ensure smooth patient flow.

7. Maintaining a clean and organized reception area.

8. Handling administrative tasks, such as filing and data entry.

9. Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.

10. Collects co-payments and office charges as needed and explains office payment billing policies to patients.

11. Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.

Requirements:

1. Previous experience in a medical office or similar role MUST

2. High school diploma or equivalent preferred

3. Excellent communication and customer service skills.

4. Proficient in using computer systems and basic office software.

5. Strong organizational abilities and attention to detail.

6. Ability to multitask in a fast-paced environment.

7. Relevant experience in a fast-paced medical office highly preferred.

8. Epic experience preferred.

9. Basic working knowledge of medical terminology.

10. Strong working knowledge of insurance requirements.

Benefits:

1. Competitive salary

2. Professional development opportunities

3. Paid time off in addition to public holiday.

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience to bristolprimarycarellc@gmail.com Include "Front Desk Receptionist Application - [Your Name]" in the subject line.

Application Deadline: 05/26/2024

Bristol Primary Care LLC is an equal opportunity employer. We encourage applications from candidates of all backgrounds.

Job Type: Full-time

Pay: $20.18 - $24.30 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Ability to Relocate:

• Bristol, CT 06010: Relocate before starting work (Required)

Work Location: In person