Service Craftsman

Description

Broad River Retail dba Ashley HomeStore is looking to add In-home Craftsmen to our growing team!

In-Home Craftsman duties include (but are not limited to):

• Delivering world class customer service while assessing and repairing furniture in the customer’s home
• Assessing damages and choosing appropriate methods of repair for wood furniture, leather, fabric, marble and upholstery
• Working comfortably with hands
• Displaying an aptitude for craftsmanship, artistic and/or carpentry services
• Service-oriented, friendly and helpful attitude with the intention of satisfying the customer 100% while exercising good judgment and strong problem-solving skills.

The ideal Craftsman candidate must be able to:

• Keep accurate records of work performed to assist in statistical record keeping
• Demonstrate high level of attention to detail and professionalism at all times
• Exhibit excellent organizational skills and attention to detail
• Perform additional functions that may be assigned at the discretion of management
• Exhibit a professional appearance and work ethic

Qualifications

The ideal Craftsman will possess the following qualifications:

• Previous experience working with wood, leather, marble, fabric, and upholstery.
• Ability to color matching & blend
• Experience with wood repairs including burn-ins & wood graining
• Experience with leather repairs including scuffs, holes, and tears
• Experience with upholstery repairs, including structural/mechanism replacements
• Ability to lift a minimum of 50 lbs
• Knowledge of basic computer navigation, including data entry and internet navigation
• Knowledge of smartphone usage (i.e. taking photos, emailing, etc.)
• Excellent customer service skills, time management skills, and attention to detail
• Clean driving record with a valid drivers' license
• High School diploma or equivalent

*Compensation will be based upon experience, skills, and qualifications