Workflow Coordinator - Contract (Hybrid - Flexible Options)

Broadridge Financial Solutions, Inc. (BR), a $5 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry. Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridge’s high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomes—rather than how, when, and where work is done. We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 13,000 associates working in 21 countries around the globe. Learn about our DEI Program here. We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500 online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program. At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are looking for a contract Workflow Coordinator to join our dynamic team based out of our New York office. Are you looking to join one of the leaders in the Financial Technology industry? Do you have a desire to find solutions and offer resolutions, with a high level of accuracy? If so, we'd love to hear from you! This is a temporary, contract role expected to last approximately 12 months, with the potential to go full time. We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work remotely. Workflow Coordinator: Work Hours: 4pm – midnight OR 6pm – 2am EST Triage all incoming jobs from Customer Service Assign Jobs to individual typesetters and locations Locations include: NY, HOU, EDGE, HYD, BLGRE Confirm documentation, instructions and review for accuracy Communicate with CS on estimated time arrivals (ETA) on work Organize filings Prioritize work based on specific criteria as directed Work in partner with Composition shift lead to balance work and due time Qualifications include: A self-starter with experience in a Customer Client Service related role Bachelor’s degree or equivalent experience preferred Proficiency in PC skills – Word, Excel and PowerPoint Very detailed oriented, ability to multi task, excellent time management and follow-up skills Exceptional presentation and negotiation skills Collaborative, problem-solving, and change leadership tools/skillsets Proven proficiency in maintaining clients, high client happiness results and overall client advocacy Excellent written and verbal communication skills Able to lead cross functional projects outside normal job functions Ability to work under tight deadlines Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com.