RN Manager

COMPANY BACKGROUND:

Broadstep has been a leader in providing a continuum of physical, emotional, and mental support for children and adults with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders for over 45 years.

As one of America’s leading I/DD and behavioral health providers, our vision is to be America’s first-choice in behavioral health and supportive living.

SUMMARY: Broadstep has been serving the community since 1972. We’re a diverse team of first-class healthcare professionals supporting the behavioral health community with care, consideration, and advocacy. We currently have an opportunity for a Nursing Services Manager. Under the supervision of the Director of Nursing the Nurse Manager will be responsible for supervision of Registered Nurses, supervision of the ancillary medical service providers, the maintenance of quality patient care in compliance with local, state, and federal regulations and accreditation standards. The Nurse Manager is responsible for directing and supervising all nursing and ancillary medical services. This includes interpreting policies and procedures, standards, and regulations, and adjusting staff for adequate coverage.

DUTIES AND RESPONSIBILITIES:

1) Staff Development and Management (35%)

• Assist and support in all human resources functions for nursing and ancillary service including hiring, firing, and disciplinary action; maintains appropriate documentation and ensures compliance with all Broadstep policies and requirements
• Ensures that staffing levels and coverage are adequate to meet patient care and regulatory requirements
• Assumes managerial duties for performance evaluations and maintains systems to provide regular feedback and evaluation for employees
• Works closely with supervisors and other Broadstep Managers to a maintain positive patient care atmosphere in all programs
• Assist the Director of Nursing and Director of Training in developing and implementing staff training and development programs to meet continuing education and contractual requirements and to further knowledge of medical care, psychiatric care, and working in team environment
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.

2) Program Planning and Management (30%)

• Reviews and approves all internal and external referrals for appropriateness of admission into a program.
• Assist the Director of Nursing to provide overall direction and guidance for nursing, pharmacy, and other ancillary medical services in Broadstep programs
• Works closely with Director of Nursing, Chief Operations Officer, Chief Clinical Officer, Medical Providers, Area Directors, and other Broadstep Managers, as appropriate, to ensure that nursing program and ancillary medical services meet patient care and regulatory requirements
• Oversees and controls supplies that directly impact patient care (e.g., ordering and charging of stock medications, medical supplies and patient care equipment and/or supplies);

3) Quality Management (15%)

• Provide Quality Management direction and oversight for nursing and ancillary activities in all Broadstep Programs and other Broadstep areas as appropriate
• Actively participates in committees and ensures that regular monitors are conducted and reported on
• Leads and/or participates in various special projects teams to address areas of concern
• Assures quality of care by developing and interpreting nursing division’s philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.
• Protects individuals and team members by developing and interpreting infection control policies and protocol, enforcing medication administration, storage procedures, and controlled substance regulations.

4) Clinical Compliance (15%)

• Assures that nursing and ancillary staff practice within their individual scopes of practice.
• Maintains documentation of individual care services by auditing individual and department records.
• Participates in Nursing P&P Committee maintaining current P&P for nursing, pharmacy, and ancillary medical services and ensures that they comply with all regulatory and contract requirements
• Participates in or conducts regular meetings with staff to ensure full understanding and buy-in for all Policy & Procedure (P&P)
• Participates as needed in all programs, licensure, and other external audits and in the preparation of Corrective Action Plans (CAP);
• Ensures operation of medical and administrative equipment by verifying emergency equipment availability, completing preventive maintenance requirements, following manufacturer’s instructions, trouble-shooting malfunctions, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.

5) Miscellaneous (5%)

• Participates in Broadstep meetings as required
• Achieves financial objectives by assisting in the preparation of the annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, participating in team problem solving methods.

• Must successfully complete all required trainings identified in the subsidiary’s specific training curriculum prior to the start date in the program and within six months according to Broadstep’s training policies. Also, must successfully complete all components of the On-the-Job (“OJT”) Training/Onboarding Experience and yearly Continuing Education (“CE”) courses based on program/licensing/contractual requirements.
• Provide and ensure the complete service delivery in a healthy and safe manner that supports Broadstep’s vision, mission, and values.
• Ensure the integration and implementation of all Broadstep and subsidiary policies, procedures, state-specific regulatory requirements, contract stipulations and accreditation standards, including but not limited to:
• Knowledge that abuse, (physical, sexual, verbal/psychological), neglect, exploitation and misappropriation and other code of ethics violations are against the law and company code of conduct. The team member must be able to implement all facets of the company’s Abuse, Neglect, Exploitation and Misappropriation policy, including the responsibility of being a mandatory reporter. Per state requirements and company policy, team members will report immediately to the state licenser, appropriate company personnel and external contacts, and they will fully participate in all stages of an investigation pertaining to suspected abuse by team members, parents, and others. Additionally, the team member must comply with any external (County, State or Federal) investigation or inspection. Team Members in IL and NJ are required to contact state reporting agencies immediately.
• Knowledge of all individual rights and the ability to identify, intervene and report appropriately when observing a violation.
• Knowledge of the confidentiality policy and HIPAA laws, and always apply the practices governing those policies and legislation.
• Knowledge of the subsidiary-implemented crisis intervention programs and be able to implement all protocols as identified in the individual’s treatment plan.
• Knowledge of all company transportation procedures and operates all personal and company vehicles in accordance with those policies.
• Knowledge of all company crisis/emergency plans and applies that knowledge during each test drill and actual crisis situation.

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises all licensed nurses and certified medical assistants within the Clinical department(s).
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Indirectly supervises Direct Support Staff.

JOB QUALIFICATIONS AND EXPERIENCE:

• Possess a valid, un-restricted, state-specific Registered Nursing license.
• Meet all licensing requirements set forth by the respective state of operation.
• Bachelor of Nursing required or Associate of Nursing with a bachelor’s or master’s degree in a health care related field. Master’s Degree Preferred.
• Minimum of three years’ experience in direct patient care, preferably in an ambulatory care setting or inpatient psychiatric setting
• Minimum of three years increasingly responsible nursing management or supervision, experience preferably in psychiatric and medical setting.
• Experience working with children, adolescents, adults, and geriatrics preferred
• Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills
• Computer skills and knowledge of word processing
• Demonstrated ability to work effectively with men and women of diverse races, ethnicities, ages, and sexual orientations in a multicultural environment.

COMPETENCIES:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually remain active, alert and able to respond to all scenarios.
• Possess the ability to perform and personally apply the state-specific crisis intervention program and CPR/First Aid skills in their entirety in trainings and actual events.
• Occasionally required to sit, climb, balance, bend, stoop, kneel or crawl and exposed to bloodborne and airborne pathogens or infectious materials, taste, or smell, wet and/or humid conditions (non-weather).
• Frequently required to stand and walk.
• Continually required to utilize hand and finger dexterity and to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Job Type: Full-time

Pay: From $89,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Nursing: 1 year (Preferred)
• Management: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• RN (Preferred)

Work Location: Multiple Locations