What are the responsibilities and job description for the Server position at Bronze Door?
The Bronze Door is seeking an outgoing and friendly server to join our team and provide professional and timely service to our guests. We are looking for an individual who has serving experience and someone who will be able to learn our food and drink menus and be able to deliver their knowledge to the guests. You will be responsible for fulfilling orders precisely to our guests wants and needs and providing the most positive and upbeat experience. Join us at one of Detroit’s largest restaurant groups, where you’ll have unique opportunities to grow your career.
Exceptional customer service
· Assist guests; meet and exceed guest’s expectations and requests; anticipate guest’s needs
· Full knowledge of menu/bar/wine
· Describe items on the menu including ingredients used along with how it is prepared, cooked and, served
· Clearly explain chef specials and answer questions
· The ability to suggestively sell and recommend wine pairings
· The ability to suggestively up-sell according to the guests’ interest
· Stay guest focused and nurture an excellent guest experience
· Anticipate guests needs
· Communicate with guests to ensure satisfaction and resolve complaints
· Provide guests with happy hour specials, and upcoming promotions
· Provide checks and collect payment from guests
· Enforce rules and regulations in regard to alcohol consumption/purchase
· Arrives on time for all shifts, pre-shifts, ready to receive assigned tasks, review menu and event specifics
· Uphold the integrity of the Joe Vicari Restaurant Group by demonstrating ethical behaviors
· Maintain composed, professional and calm attitude at all times
· Complete all side-work as directed
· Assist in an entire team effort
· Perform other duties as assigned
· Must be able to balance and carry heavy trays of food
· Must have a teamwork first attitude
· Must have excellent attendance and punctuality
Additional Requirements
We offer tremendous growth and earning potential with an establishment with proven track record and built in fan base in the Metropolitan Detroit area. We reward hard working, dedicated and, charismatic service people with a desire to excel. We love to promote from within and take care of our family of employees. We have a passion for our jobs and value the people who work for us!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Restaurant experience: 2 years (Required)
Work Location: One location
Salary : $24,200 - $30,600