Clinical Services Clerk

Brookdale Senior Living
Charlotte, NC Other
POSTED ON 12/21/2021 CLOSED ON 1/20/2022

What are the responsibilities and job description for the Clinical Services Clerk position at Brookdale Senior Living?

Overview

Make Lives Better Including Your Own.

 

Clinical Services Clerk - This position focus is on Scheduling for a small Skilled Nursing Community, Central Supply and Medical Records

 

The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.

 

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

 

We believe that in order to best serve our residents and patients, we need to first serve our associates.  One way we do that is through our benefits.  Our offerings include, but are not limited to: 

 

Full-time and part-time associate benefits:

·         401(k) Retirement Savings Plan

·         Benefit plan package

·         Pre-tax Commuter Benefit

·         Associate Compassion Fund

·         Associate Discounts

·         Identity theft protection

·         Pet savings and insurance plans

·         Voluntary benefits available

 

 Full-time associate benefits:

·         Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.

·         Paid Time Off

·         Adoption Benefit

·         Tuition Reimbursement

·         Company-provided life insurance and accidental death and dismemberment (AD&D)

·         Voluntary STD and LTD

 

Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.

Responsibilities

Assists the Charge Nurse in day-to-day recording of medical and administrative information in accordance with current federal and state regulations. Ensures medical records are maintained in an informative and descriptive manner.

  • Records medical and administrative information in accordance with community established documentation policies and procedures and in accordance with state regulations as directed by the nursing management.
  • Answers telephones, responds to call lights and delivers messages as appropriate.
  • Maintains a current list of emergency contacts for the assigned unit.
  • Assists in scheduling and coordinating transportation and communication for resident appointments.
  • Maintains all residents’ charts in proper sequence, assuring that all records are completed, including vital signs, weights, and heights. Informs supervisor of deficiencies and/or abnormal weight or vital signs immediately.  Audits resident clinical records routinely noting deficiencies and/or discrepancies.
  • Reports all diet orders and/or diet order changes to the dining services department.
  • Audits Medication Administration Record and makes out requisitions from the lab book daily.
  • Mails, tracks, and receives telephone orders. Notifies physicians of tardiness of telephone orders. Processes telephone orders in clinical record after the nurse has reviewed and noted them.
  • Maintains all charges accrued by residents.
  • Orders, distributes and tracks all incontinence products and submits report to the Director, Clinical Services.  Establishes PAR levels of medical supplies and assists with routine ordering. Orders and stocks office supplies on the nursing units.
  • Maintains structure, cleanliness and order on the nursing unit.
  • Works closely with nursing staff, physicians and residents’ families in order to provide the best care for the resident.
  • Completes other duties as assigned.
  • This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

    Qualifications

    Education and ExperienceHigh school diploma or general education degree (GED) required. At least one year of experience in a health care facility and knowledge of medical terminology.

     

    Certifications, Licenses, and Other Special RequirementsNone

     

    Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

     

    Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Ability to maintain privacy and confidentiality with regard to patient and staff information. Ability to maintain a positive and professional demeanor toward residents, visitors, families and co-workers.

     

    Physical Demands and Working Conditions

    • Standing
    • Requires interaction with co-workers, residents or vendors
    • Walking
    • Sitting
    • Use hands and fingers to handle or feel
    • Reach with hands and arms
    • Possible exposure to communicable diseases and infections
    • Talk or hear
    • Exposure to latex
    • Ability to lift: Up to 50 pounds
    • Possible exposure to blood-borne pathogens
    • Possible exposure to various drugs, chemical, infectious, or biological hazards
    • Subject to injury from falls, burns, odors, or cuts from equipment
    • Vision

    Brookdale is an equal opportunity employer and a drug-free workplace.

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