Community representative

Job Description

Your Team

Nexton, a master-planned community in Summerville, SC, is looking for an enthusiastic full-time Community Representative to join our team.

The position will share the vision and story of our expanding new home community to customers visiting the Welcome Center.

Your Key Deliverables

Understand and support the execution of community brand at all touch points the Welcome Center, at model homes, at amenities and throughout the community.

Guide the Welcome Center guest experience in person and online in Drift, a live-chat feature on Nexton.com, to ensure the consumers’ wants and needs are met.

Effectively register guests and capture guest information.

Assist in checking website content weekly to ensure all content on Nexton.com is accurate and current, including community events, blogs, photography, school information, community and area information, builder information, Homefinder, website links, etc.

Makes updates in Umbraco and Tochi as needed (training provided).

Manage sales and traffic data entry and reporting and communicate weekly trends to team.

Coordinate with builder sales agents to gather important customer information and maintain valuable relationships.

Assist in content creation and posting to social media channels.

Open, maintain and close the Welcome Center according to procedure.

Perform administrative functions such as preparing letters, emails, flyers, managing mail and assisting the Marketing Coordinator and Marketing Director.

Place supply orders and maintaining an inventory of supplies and gifts.

Assist and participate in on and offsite community events, grand openings, and other special promotions as needed. Responsibilities may include, but are not limited to;

helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.

Support the real estate agent outreach program by contacting agents to inform them about Nexton and our program. Assist and participate in agent events when needed on and off site.

Must Haves

Position is part-time (20 hours a week).

Required to work one weekend day every week Thurs every week

Warm and welcoming, good energy level, and excellent customer service skills.

Superior oral and written communication skills are necessary.

Detail oriented person with the ability to easily multi-task.

Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.

College degree or equivalent work experience.

1-2 years customer service experience

Nice to Haves

• Marketing / Sales background is a plus

Your Opportunity - US

We are proud to offer our employees what they value most :

• Competitive compensation
• Excellent extended medical, dental and vision benefits beginning day 1
• 401(k) matching, vesting begins day 1
• Career development programs
• Charitable donation matching
• Paid Volunteer Hours
• Paid parental leave
• Family planning assistance including IVF, surrogacy and adoptions options
• Wellness and mental health resources
• Pet insurance offering
• A culture based on our values of Passion, Integrity and Community

LI-JB1

BPDG

Brookfield Properties participates in the to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Last updated : 2024-05-06