What are the responsibilities and job description for the Operations Manager position at Brooks Moving and Hauling?
Hiring Full-time Operations manager
- Must be good with documentation, organization, accountability and process implementation.
- Experience preferred
Operations Manager- Job Responsibilities
· Responsible for the direction and day-to-day supervision of movers and drivers
· Determine staffing requirements, interview, hire and train new employees
· Responsible for employee accountability and adherence to company standards and policies
· Direct employee scheduling and dispatch of movers and drivers
· Moderate employee hours to maintain appropriate staffing levels and manage overtime
· Responsible for employee development and corrective action programs
· Troubleshoot employee and truck issues
· Oversee all workers compensation and unemployment claims
· Coordinate and direct the fleet maintenance and equipment inventory programs
· Ensure compliance with all DOT regulations and FMCSA guidelines
· Oversee customer concerns and damage resolution processes
· Responsible for being or designating the “on-call” emergency contact outside of normal business hours
· Review financial performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Job Type: Full-time
Pay: $52,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- On call
Supplemental Pay:
- Bonus pay
Education:
- Associate (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location