Senior Manager, Business Analysis

Let's Grow Together

Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.

The Senior Manager, Business Analysis leads a team who works closely with stakeholders to identify, document, and manage project scope, translating business needs into detailed business and functional requirements. The Senior Managers primary responsibility is ensuring each project meets business requirements and expectations. This involves leading a team in establishing project vision and scope requirements with business partners, creating, and managing scope documents, and handling scope changes between various requirement documents (Business Requirements and Functional Requirements).

The Senior Manager, Business Analysis also ensures the team creates comprehensive and traceable requirements documents (Business Requirements and Functional Requirements), ensuring proper change controls and audit adherence. These documents, including assumptions, must be approved by all key stakeholders.

Additionally, the Senior Manager, Business Analysis leads a team to support User Acceptance Testing (UAT) to ensure value delivery, designing test cases with the system tester using various requirement-gathering documents.

Lastly, The Senior Manager leads a team in creating the change impact assessments and provides analysis on how organizational changes may affect stakeholders before implementation.

What You’ll Do

Business Analysis

• Manage a team of Business Analysts responsible for creating and delivering Business & Functional Requirements Definitions (BRD, FRD) for projects and enhancements
• Gather requirements through surveys, questionnaires, interviews, one-on-one meetings, user stories, brainstorming sessions, process diagramming, follow-up meetings, and workshops
• Collect data from the right people and prepare documents based on these gathered requirements
• Verify the quality and completeness of the documented requirements by conducting stakeholder validation. Address inconsistencies or requirements gaps to mitigate risks and ensure the finished product meets stakeholder expectations
  
  
  

User Acceptance Testing

• Manage a team of Business Analysts who collaborate with quality assurance specialists and end users to create UAT Test Scripts to ensure business needs are met
• Consider possible scenarios to aid in designing the UAT test cases; refer to requirement-gathering documents, use cases, user stories, design decision documents, and functional design documents
• Identify the end-users who will be performing the UAT testing
• Refine Quality Assurance (QA) teams’ initial UAT test cases based on business requirements to ensure they align with real-world usage scenarios
• Assists testers properly while designing the test cases and helps them understand the system’s functionality
  
  
  

Stakeholder Engagement & Collaboration

• Manage a team that Collaborates with business stakeholders to document the project's scope, objectives, added value, and benefit expectations
• Ensure clarity exists across all stakeholders around Project Scope related explicitly to BRD and FRD by creating and managing scope documents and ensuring scope alignment across the BRD and FRD
• Help the EPMO identify OKRs, KPIs, and Values and benefits that will be derived from a project
  
  
  

Impact Assessment

• Manage a team of Business Analysts who serve as vital communicators between business stakeholders and solution teams, ensuring everyone is on the same page regarding the proposed changes and what it will take to achieve them
• Evaluate the impact on business and categorize new requirements' impact on the business as high, medium, or low
• In collaboration with the head of IT Relations and CM, provide visibility to change impacts to ensure teams are developing the proper training and the organization is set up to support the adoption of the new tools developed by IT
  
  
  

Leadership

• Lead, manage, and develop a team of business analysts, ensuring high performance and professional growth
• Training and Development: Train the team on business analysis methodologies, tools, and best practices
• Act as a mentor, providing guidance, support, and knowledge sharing to foster a collaborative and inclusive team environment

About Our Ideal Candidate

Education

• Bachelor’s Degree (or equivalent experience) in Information Technology, Business Administration, or related field
  
  
  

Experience

• Minimum 8 years’ experience in business analysis, project manager, or related roles within an IT environment
• Minimum 8 years proven track record of successfully leading business analysis efforts and delivering IT project
• Minimum 2 years consulting experience as a business analyst
  
  
  

Licenses & Certifications

• IIBA Entry Certificate in Business Analysis (ECBA)- Preferred
• IIBA Certification of Competency in Business Analysis (CCBA) - Preferred
• IIBA Certified Business Analysis Professional (CBAP) - Preferred
• IIBA Agile Analysis Certification (AAC) - Preferred
• IQBBA Certified Foundation Level Business Analyst (CFLBA) - Preferred
• IREB Certified Professional for Requirements Engineering (CPRE) - Preferred
• PMI Professional in Business Analysis (PBA) - Preferred
• Certified Analytics Professional (CAP) - Preferred
• High proficiency in SQL and database management- Preferred
  
  
  

Software/Technical Skills

• Oral and written communication skills
• Interpersonal and consultative skills
• Facilitation skills
• Analytical thinking and problem-solving
• Being detail-oriented and capable of delivering a high level of accuracy
• Organizational skills
• Knowledge of business structure
• Stakeholder analysis
• Requirements engineering
• Cost-benefit analysis
• Processes modeling
• Knowledge of programming and software testing
• Familiarity with IT and software applications
• Understanding of standard operating systems
• Knowledge of networks, databases, and other technology
  
  
  

Other Skills, Knowledge, & Abilities

• Strong database awareness with programs like Python, Apache Spark, SQL, and more- Preferred

Additional Details For This Role

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.

• The salary (or hiring) range for this position is $120,000 - $135,000 per year.
• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data.
• This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives.
• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2024/guidebook/

What We Offer Our Employees

At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:

• Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication
• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
• Professional Development: We're committed to helping you grow in your career with opportunities for training and development
• Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance
• Employee Engagement: Join a team that values your contributions and celebrates success together
  
  
  

Learn more about our benefits: https://careers.brother-usa.com/benefits

Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit [2]www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.