Legal Business Process Analyst

Job Title: Legal Business Process Analyst

FLSA Status: Exempt

Job Family: Legal

Department: Legal

Location: Fort Wayne, IN (Non-Remote)

JOB SUMMARY

Responsible for evaluating, designing, implementing, and administering technology and process-driven solutions to improve decision-making within the legal department and the quality and efficiency of its work product. Collaborate with department and senior leadership to ensure legal department presentations are accurate and professional in nature. Conduct data and trends analysis to maximize the efficiency of the legal department. Provide training, coaching, and assistance to other legal department staff in performing projects and tasks assigned.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Act as the primary technical resource within the legal department, responsible for evaluating, designing, and implementing technology-driven solutions to streamline processes and enhance efficiency.
• Optimize operational workflows, particularly within Legal Jira projects, compliance applications, and the Legal Assist service, utilizing data-driven analyses to identify inefficiencies and propose improvements.
• Coordinate research assignments with other departments to review and evaluate legal standards.
• Serve as project coordinator for departmental projects and enterprise-wide projects, including operational plan projects involving legal issues (as needed).
• Serve as a subject matter expert on the legal risk management implications of applying emerging technologies, such as legal/compliance technology
• Applications and Generative AI, to drive innovation and guide sound decision-making.
• Coordinate the development, analysis, distribution, and maintenance of reports and dashboards to track work product alignment with legal department objectives, operations, and key indicators.
• Identify data trends, data discrepancies, and financial data to provide recommended business solutions to the legal department management team.
• Develop, update, and maintain reports of legal department objectives, strategies, and key indicators to provide actionable information and analysis to support legal department efficiency and effectiveness.
• Work with interdepartmental teams to implement business development initiatives.
• Mentor, guide, and train department team members in the effective and responsible application of technology to enhance efficiency and foster a culture of continuous improvement.
• Complete other projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess the ability to grasp and leverage key technologies, including legal/compliance technology applications and Generative AI.
• Must exhibit strong project management skills that can be applied to the planning and management of complex and cross-functional initiatives.
• Must exhibit strong analytical reasoning, especially in terms of data-driven decision-making and process optimization.
• Must possess analytical and legal drafting skills, including the capability to synthesize complex legal concepts into actionable insights that inform decision-making.
• Must possess effective communication skills, both oral and written, with the ability to help train other department employees to adapt key technologies or best practices to their work.
• Must possess general knowledge of insurance company products, operations, and legal issues surrounding these, including tort, contract, constitutional, and insurance law issues.
• Must be able to understand insurance company products, operations, and relationships.
• Must be able to conduct effective legal research.
• Must have strong interpersonal and presentation skills.
• Must possess the ability to make independent decisions and follow directions.
• Must have strong organizational, prioritization, and time management skills.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree is required.
• Minimum of three years of relevant work experience in legal, insurance adjusting, and business and/or process analysis is required.
• CPCU designation is desired.
• Insurance-related, technical legal writing, and/or paralegal studies backgrounds are desired.
• Minimum of four years of project leadership and/or project management experience is desired.

Terms and Conditions

This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company's niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains "at-will".