What are the responsibilities and job description for the Courtesy Clerk position at Broulim's?

Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth.

Vision Statement: Broulim’s Fresh Foods will always strive to be the best Independent Grocer in our communities.

Broulim’s Absolutes: fundamental practices that align our actions to our Mission and Vision Statements

Positive Attitude

Guest Courtesy

Work Quality

Punctuality & Attendance

Adherence to Policy

Teamwork

Honesty & Integrity

Work Quantity

Appearance & Neatness

Goal Achievement

Essential Job Duties And Responsibilities

1 - Skilled and Devoted Team Members

Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual.
Achieve Certification of Courtesy Clerk by participation in orientation, certification, on-line training, and continued training. Ensuring you have the opportunity to be successful.
Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation.

2 - Guest Service / Team Work

Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest’s needs in order to promote Broulim’s image and increase guest confidence and loyalty.
Maintain good working relationships with other departments to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide.

3 - Quality and Value

Always bag guests’ purchases promptly and efficiently with in proper guidelines. Take care to check “BOB” Bottom of Basket for each order. Carry Purchases to their automobile in a friendly and efficient manner.
Keep parking lot clear of carts and return them to proper store location as directed by management. Always follow safety policy regarding cart retrieval. Remove clutter from carts and wipe down kid carts before putting them away.
Assist with price checks, go-backs, replenishing supplies, and handle requests for dry ice as directed.
Be familiar with product location throughout store and be aware of weekly ad items.

4 - Environment

Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others.
Responsible for general housekeeping and “sweep sheet” duties with a special focus on the front entry, restrooms, grocery floor and parking lot. Take care of spills, wet spots and litter as soon as they are noticed.

5 - Profitability and Growth

Ensure company standards for safety are maintained.
Ensure company standards for sanitation are maintained.
Ensure company standards for productivity are maintained.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired Knowledge, Skills And Abilities

Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.
Ability to accept constructive review and be accountable for one’s own success.
Must have ability to work weekends, evenings, and holidays.
Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim’s Mission.
Minimum Age: 16
Experience: None required
Equipment: Any necessary equipment to complete Courtesy Clerk duties.
Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, and wet conditions.

Occasional 0%-25%

Regularly 25%-75%

Constantly over 75%

Standing

x

Walking

x

Carrying

x

Color Vision

x

Climbing Step Stool & Ladder

x

Hearing

x

Talking

x

Speaking / Articulation

x

Prolonged Sitting

x

Driving a Motorized Vehicle

x

Manual Dexterity – Hand / Finger Coordination

x

Grasping / Squeezing

x

Kneeling

x

Crawling

X

Balancing

X

Sustained Bending

X

Operating Foot Controls

x

Crouching

x

Pushing / Pulling

x

Repetitive Motion

x

Typing

x

Mousing

x

Feeling

x

Overhead Reaching (while lifting)

x

Floor to Shoulder Lift

x

Waist to Shoulder Lift

x

Overhead Lift

x

Lifting

under 25 lbs.

25 lbs. to 50 lbs.

over 51 lbs.

Courtesy Clerk II

BROULIMS SUPERMARKETS INC -

Driggs, ID

View Job Details

Courtesy Clerk II

Broulims Supermarkets Inc -

Driggs, ID

View Job Details

Part-time Administrative Assistant

Madison County Clerk's Office -

Rexburg, ID

View Job Details

Apply for this job

Receive alerts for other Courtesy Clerk job openings

Courtesy Clerk

What are the responsibilities and job description for the Courtesy Clerk position at Broulim's?

What is the career path for a Courtesy Clerk?

Sign up to receive alerts about other jobs with skills like those required for the Courtesy Clerk.

Not the job you're looking for? Here are some other Courtesy Clerk jobs in the Shelley, ID area that may be a better fit.

We don't have any other Courtesy Clerk jobs in the Shelley, ID area right now.