Drinking Water Project Manager/Client Service Manager

Brown and Caldwell (BC) has an exciting opportunity to join our Pacific Northwest Drinking Water team to serve as a Client Service Manager. We are looking for someone who will work in a collaborative manner with area and national leadership to grow drinking water business in the northwest, and serve as a Project Manager, Technical Lead and/or Quality Manager on projects. Brown and Caldwell, an employee-owned firm, is a recognized industry leader of innovative solutions for drinking water planning and treatment. BC’s drinking water team focuses on delivering solutions that enhance the adaptability, reliability, and resilience of our clients’ water systems for lasting, positive impacts on our communities and the environment.

Detailed Description:

In this role, you will work with a dynamic, thriving team to primarily support drinking water system and facility planning and treatment projects in the Pacific Northwest. There is also an opportunity (based on interest) to support BC’s broader drinking water strategy and strategic pursuits and projects across the country.

When you join Brown and Caldwell, you will enjoy a unique and welcoming culture. You will find that we offer a non-hierarchical, collaborative, and supportive environment, allowing you to do your best work. You will be trusted to do the right thing by our managers and external clients and given the flexibility to manage your own schedule to achieve this. The work we do is interesting, challenging, and wide-ranging in nature, and so is our client base. BC is an employee-owned company and the right size where you can connect to technical and national leadership easily and work on some of the most interesting projects in the water industry.

Job Expectations:

• Responsible for supporting sales strategy development in alignment and coordination with the Drinking Water Area Practice Leader to grow drinking water services over time.
• Support development, refinement, and implementation of the annual business plan for strategic clients, programs, projects, and conferences.
• Collaborate with the Drinking Water team, Drinking Water Area Practice Leader, Drinking Water Specialty Leaders, and local leaders on regional sales strategy.
• Provide leadership in obtaining and developing new key clients each year in connection with our drinking water strategy and annual planned targets.
• Serve as Client Service Manager for one or more of our most important anchor or growth clients.
• Where appropriate, serve as pursuit leader or sponsor for drinking water pursuits; assist others as needed.
• Support execution of the regional drinking water strategy, including project delivery and staff development (mentorship) roles.

• Manage and execute select drinking water planning and design projects—serving as the Project Manager, Technical Lead, or QA/QC.
• Oversee the work of junior technical staff; provide coaching and mentorship.
• Contribute to development of project approaches to meet specific goals and objectives, including detailed scopes, schedules, budgets, and quality. management plans.
• Engage in PNWS-AWWA, including committee participation, and selectively present at conferences and professional meetings to further represent BC’s brand.

This individual may be based out of the Portland, Seattle, or Boise offices, but location will operate from a combination of remote and office locations.

Desired Skills and Experience:

• This position requires a B.S. degree in the areas of Civil, Environmental, or Chemical Engineering; M.S. preferred.
• Professional Engineer (PE) registration in Washington, Oregon, or Idaho, or ability to obtain quickly required. A PE in all three states is not required.
• Minimum of 10 years of progressively increasing responsibility in related experience in drinking water planning, design, and implementation.
• Experience and interest in a combination of areas including water planning, water supply, water treatment, design, water quality, regulatory requirements, and/or water infrastructure
• Strong communication skills (verbal and written) for technical and non-technical audience
• Must have the ability to interact with various design teams, marketing staff, and operations staff, and have excellent organizational, project management, interpersonal and communication skills.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 52 offices and 1,800 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Minorities/Women/Disabled and Protected Veterans are encouraged to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)