What are the responsibilities and job description for the Roadside Assistance Manager position at Brown's Automotive?
Prepare for an exhilarating career with Brown's Automotive in Smithfield, VA, a trailblazer in the automotive realm since 1948. We're on the lookout for a full-time Roadside Assistance Manager to join our ranks and become a key player in our road saga.
Imagine a journey where each day is an adventure and your dedication is rewarded with a competitive pay scale ranging from $45,000 - $75,000 per year, plus bonuses and incredible benefits that shout, "We value our team!" Experience, paid training, weekly lunches, PTO, paid vacation and the camaraderie of a close-knit family. Fasten your seatbelt; the road to your dream job starts here!
DAY-TO-DAY:
In this role, your day begins and ends with purpose as you take the wheel of not just a towing operation but a vehicle of opportunity! Your role as the Roadside Assistance Manager is more than a job; it's a thrilling narrative of challenges and triumphs. You kick off your day orchestrating operations using our cutting-edge management software, TowBook. You will be planning, supervising and assisting with all operations which includes daily pre-trip checks, dispatching, truck maintenance and repairs, record keeping, marketing, reports, and training. Picture this: you're the unsung hero, orchestrating operations, mastering tow equipment, training your team, and delivering exceptional customer service. Amidst the action, you're the conductor of our team, ensuring seamless operations. Every day is a chapter in your dynamic road adventure!
MINIMUM REQUIREMENTS:
- 3 years of prior towing experience
- Prior management of a successful towing operation
- Ability to perform computer functions and master TowBook software
- Ability to teach, train, and mentor new operators
- Strong customer service skills with a passion for delivering exceptional service
- Master skillset of operating and maintaining tow trucks and equipment
- Ability to maintain professionalism in all situations
Preferred Qualifications:
- General automotive experience
GET TO KNOW OUR SHOP:
Since the beginning, our business has focused on building strong customer relationships and providing the highest quality of workmanship on every repair we complete and towing service performed. We expertly repair both domestic and foreign vehicles as well as our own towing and recovery department vehicles. Our Tech Net certified shop has been proudly family-owned and operated since 1948 and performing towing operations since the early 1980s.
Our team keeps our business running like a well-oiled machine! That is why we are happy to offer a tight-knit family-oriented environment, paid training opportunities, and company-provided lunch at our weekly meetings. Our leadership team is second to none and we wholeheartedly believe in a NO micromanagement approach with the right Roadside Assistance Manager in place! We'd love to have you on our team!
ARE YOU READY TO ELEVATE YOUR CAREER WITH BROWN'S AUTOMOTIVE?
Apply now through our streamlined 3-minute, mobile-friendly initial application! Your journey to joining our esteemed family is just a click away. Shift into gear, accelerate toward your future, and let's make this career move together!
Salary : $45,000 - $75,000