Dining Room Server

Brown University
Faculty Club, Full Time
POSTED ON 1/25/2023 CLOSED ON 6/4/2023

What are the responsibilities and job description for the Dining Room Server position at Brown University?

Job Description: TASK DESCRIPTION: Provide food and related services for Faculty Club members guests and the university community. Deliver exceptional service commiserate with a fine dining establishment. Achieve and ensure maximum guest satisfaction for all meals and events. POSITION QUALIFICATIONS: High school graduate or GED required. Computer skills and experience working on a POS system required. Use hands/fingers to handle or feel Successful wait service experience in a fine dining environment. Experience working in a private club preferred. Possess a willingness to promote a diverse and inclusive campus community. Excellent communication skills along with positive and friendly customer relations skills. Ability to complete tasks efficiently, accurately, thoroughly and safely. Ability to operate assigned equipment correctly and safely. Ability to understand and follow instructions. PHYSICAL REQUIREMENTS: Ability to work in tight and confined spaces and tolerate extremes of heat and cold temperatures. Adaptable to change; ability to handle complex duties, anticipate needs and juggle multiple tasks where priorities have been pre-established. While performing the duties of this job, the employee is routinely required to stand for extended periods; walk; sit, bend; stoop, kneel, crouch, or crawl use hands to finger, handle, slice, dice, chop, or feel objects, knives, tools or controls on kitchen equipment; reach with hands and arms; climb stairs; smell, talk or hear. Must occasionally lift or move products and supplies, up to 50 pounds. Push and/or pull carts weighing up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Must consistently utilize all Personal Protective Equipment per Brown Dining Services guidelines Must wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument. TASK DESCRIPTION: Provide food and related services for Faculty Club members guests and the university community. Deliver exceptional service commiserate with a fine dining establishment. Achieve and ensure maximum guest satisfaction for all meals and events. Greet and serve guests in a friendly and courteous manner. Answer all questions related to menu items and foods served. Stay proactively knowledgeable about recipe ingredients. Recommend and sell daily specials. Up sell when appropriate. Record all transactions accurately into POS system. Collect payment for all transactions Assure all food is served at the proper temperature. Monitor service flow and timing and make necessary adjustments Perform any finish to product to be served. Maintain a neat and orderly work area and complete all side work efficiently and with precision. Restock food and supplies as needed. Awareness of run out items; shopping list. Remove and properly discard trash and linens in respective areas. Polish silver, clean glassware, level tables, fold napkins, stock service bar, cut fruit, make cold beverages and perform other sidework without direction. Maintain a neat and well groomed appearance always wearing proper uniform . Set up rooms for events, vacuum and remove any related furniture as needed or requested. Clean and present room with all items as listed on the BEO. Observe departmental standards for safety and sanitation. Practice teamwork in all activities and tasks, being sensitive to others feelings and beliefs. Perform other tasks as requested to ensure exceptional guest service. All offers of employment are contingent upon upon an records check satisfactory to Brown University. In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. For more information, please visit the Healthy Brown site. Recruiting Start Date: 2023-01-10-08:00 Job Posting Title: Dining Room Server Department: Dining Services Grade: Dining Services Union Rates Worker Type: Employee Worker Sub-Type: Regular Time Type: Full time Scheduled Weekly Hours: 40 Position Classification: Onsite Submission Guidelines: Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application. Vaccination Requirements: In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. All employees must also receive a COVID-19 booster within thirty (30) days of becoming eligible. For more information, please visit the Healthy Brown site. Still Have Questions? If you have any questions you may contact employment@brown.edu. EEO Statement: Brown University is an E-Verify Employer. As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies. Welcome! Founded in 1764, Brown is a leading institution for education, discovery, and global intellectual progress as well as one of the largest employers in Rhode Island. Working at Brown brings more than just a paycheck and generous benefits; it offers an opportunity to contribute to a greater good. Join us in supporting the pursuit of knowledge and individual growth that defines higher education and enriches our community. Additional Information: Information about our salary ranges can be found here. Attachments: A resume is required as part of your job application. Please also include a cover letter and any other related documents as noted in the job description. Questions Submitting Your Application: If you have questions about submitting your application, please contact employment@brown.edu.
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