IT Manager

GC&E Systems is seeking an IT Manager to be responsible for managing the IT staff, as well as maintaining technology infrastructure, software, and network services within GC&E Systems Group and GC&E Federal. These systems include cyber security tools, vulnerability and threat management, disaster recovery, help desk, desktop and mobile device management software, O365 tenants and collaboration tools, Security Information and Event Manager (SIEM), and networking equipment (routers, switches, firewalls). Manages IT team to ensure that all applications are functional, secure, and benefit the value of the organization. Develops and delivers security standards, best practices, architecture and systems to ensure information system security across the enterprise. Implements procedures and methods for auditing and addressing non-compliance to information security standards. Ensures compliance with standards (e.g., ISO 27001, ISO 20000-1, NIST 800-171, DoD CMMC) and relevance with industry security norms. The IT Manager must have the technical skills and requisite experience to learn and use the IT software and hardware tools, manage and administer the environment, and provide valuable technical feedback and direction to the team. This is a technical / working manager position. Primary Responsibilities and Essential Functions:Complete all required administrative tasks in an accurate and timely mannerMaintain/renew industry certificationsMaintain and support IT networking infrastructureManage vendors and suppliersPromote efficiency of routine operations by increasing standardization, creating automation and scripting of tasksManage enterprise and desktop software and hardwarePlan, organize, control and evaluate IT and electronic data operationsManage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performanceDesign, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsAct in alignment with user needs and system functionality to contribute to organizational policyIdentify problematic areas and implement strategic solutions in timeAudit systems and assess their outcomesPreserve assets, information security and control structuresHandle annual IT budget and ensure cost effectivenessPerforms other duties as assignedExperience / Education / SkillsBachelor’s Degree in an IT or business field preferredIntermediate IT Skills in infrastructure support, security, server administration, and networkingProject management experienceProven ability to quickly identify problems, form solutions, and execute step-by-step troubleshooting proceduresProven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and computer hardware/software systemsIntermediate knowledge in data center management and data governanceHands-on experience with computer networks, network administration and network installationOutstanding interpersonal and personnel management skillsAbility to communicate clearly and concisely within all levels of the organization, and to appropriately adapt messaging to the intended audienceDesire to continually learn and growOutstanding listening and communication skills, both verbal and written, and ability to remain calm and professional in all circumstancesWillingness to work, train, exchange skills and share knowledge with co-workersHappy, enthusiastic attitude Ability to communicate with all levels of the organization and with users with varying technology skillsPhysical RequirementsMust be able to sit, stand, walk, stoop, kneel and reachMust be able to speak, write, read and understand EnglishMust have visual acuityMust be able to lift up to 25 pounds

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