What are the responsibilities and job description for the Desktop Support Technician position at Bruker?
Administration of Microsoft Active Directory, file servers, group policy, DFS, DHCP, and DNS
Support of Cisco network LAN and wireless equipment
Troubleshooting of server and network issues
Expand documentation on existing systems and create new documentation when needed
Perform IT helpdesk duties as assigned (Tier 2 support)
Support of video conferencing solutions (MS Teams rooms)
Qualifications:Experience with VMware ESX and Vcenter Administration
Knowledge of managing Windows File Servers and DFS
Ability to support Active Directory infrastructure
Experience dealing with Windows security and best practices
Administration of DHCP, Print Server and DNS
Experiencing Administering O365 Corporate Environment
Experienced in managing VLANs
Familiar with CLI administration of Cisco network infrastructure
Knowledgeable at creating network diagrams
Experience configuring/maintaining Dell PowerEdge Servers
Familiarity with Cisco LAN, Cisco WLC, Meraki, Dell and Synology products
Experience with Veeam, Lansweeper a plus
Excellent organization and documentation skills
Ability to Travel as required (valid Driver’s license)
Working knowledge of Powershell scripting
Strong communication skills and desire to learn quickly
Able to work independently and with some oversight
Education and Experience:
Minimum 2 years related experience in a support role in an enterprise environment
Associates Degree required
Industry Certifications are a plus
