Order Coordinator

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions. Please visit www.bruker.com.

The Order Coordinator is responsible for processing all customer purchase orders accurately and timely ensuring service level agreements are adhered to and all invoices are created within the correct period.

• Timely and accurate processing of all customer purchase orders including licences
• Timely and accurate processing of all web shop based orders
• Timely and accurate processing of all internal stock transfer orders
• Timely and accurate creation of all customer invoices in the correct period
• Processing of internal demonstration equipment
• Processing of instrument loan equipment

Responsibilities

• Converting SAP quotes to sales orders
• Manage locally sourced Cryogen orders
• Manage web shop orders
• Manage demo system orders
• Manage loan systems/accessory orders
• Process licence requests
• Process repair/returns orders
• Process Prodigy/Cold Head/Cryo Maintenace kit orders
• Process inter company stock transfer orders
• Process third party purchase orders
• Create all customer SAP invoices
• Central point of contact for finance queries
• Process price master data requests
• Monitor closely all required documentation is in place for each order
• Update SFDC tool with SAP order number and update status of case/task
• Work closley with Front office and quotation specialist team
• Every other tasks to improve effectiveness apply
• Back up support for same functions noted within the job description for other regions
• Maintain an excellent working knowledge of Bruker products
• Other duties as may be defined which are broadly in line with the duties and objectives above.

Qualifications

• • High school diploma or equivalent required
  • Business Administration or relevant field
  • Experience in the the high technology life science field or NMR
  • Excellent written and verbal communication skills
  • Current valid driving licence
  No visa disqualification from the USA or EU.
• Detail orientated with excellent organizational skills
• Creative thinker with a decision-ready attitude to achieve
• Hands on experience with SAP, CRM software SalesForce.com
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Excellent interpersonal communication (both written and oral) skills in local language and English
• Ability to deal with people at all levels.