Sales Process Associate (with SFDC and SAP CRM Experience)

Overview

About Bruker:

At Bruker, we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Today, worldwide more than 7,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems, and its strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers’ needs as well as to continuing to develop state-of-the-art technologies and innovative solutions for today's analytical questions.

Job Description:

As a Quote to Order Sales Process Associate, you hold a critical role in managing the entire process from Request for quote(RFQ) handling to order fulfillment. You must utilize SAP to create precise quotes swiftly and respond promptly to sales reps' requests for revisions during negotiations. The successful candidate should possess good SAP knowledge and uphold a high standard of quality to comply with policies, regulations, and guidelines. Through effective teamwork and streamlined processes, we aim to provide exceptional experiences to our customers and achieve high levels of satisfaction.

To summarize, as a Quote to Order Sales Process Associate, you are responsible for quote creation, order processing, and margin calculation. Your product knowledge and technical expertise play a crucial role in providing efficient and accurate quotes to meet our customers' needs.

Responsibilities

Responsibilities:

• This position entails the creation of quotations and the validation of equipment configurations for exceptionally sophisticated scientific products. 
• Process sales quotes in the SAP system.
• Perform order/quote checks in SAP, CRM system salesforce.com(SFDC), and other tools to ensure compliance with policies and business standards.
• Collaborate and align with relevant stakeholders including sales representatives, finance, Technical Sales Support (TSS), and product management.
• Calculate margins and provide support in pre-sales activities when required.
• Serve as a backup for sales and service support in the respective country.
• You must be ready to work in shifts for five days ( two shifts- 6.00 am- 2.30 pm or 2.00 pm-10.30 pm)
• Perform other duties as assigned.

Qualifications

Qualifications:

• Graduation 
• More than five years of relevant working experience.
• Experience operating SAP and CRM systems (SFDC).
• Previous experience in sales operations-related roles.
• Experience with international business is beneficial.
• Attention to quality and detail.
• Solution-oriented mindset with a focus on following processes.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.).
• Excellent written and verbal communication skills.
• Self-motivated and a team player.
• Language: English proficiency

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.