What are the responsibilities and job description for the Treatment Coordinator position at Bryant Dental?
We currently have an exciting opportunity for a Treatment Coordinator at our Bryant Dental practice in Madison, AL!
The hours for this position are Monday - Thursday 7:45am to 5:00pm with some Fridays 7:45am to 2:00pm.
Responsibilities
- Educate patients on their treatment plan including clarifying any questions on the need for oral care
- Present treatment plan options to patients including payment plans and scheduling availability
- Achieve financial goals by gaining acceptance to treatment plans
- Support and partner with the Dentist(s) to educate patients while developing and maintaining a positive, collaborative environment
- Complete all administrative responsibilities accurately and timely
- Answer patient calls and questions regarding treatment, insurance, financial arrangements, and scheduling
- Deliver superior customer service ensuring a positive patient experience
Qualifications
- Two (2) years experience working a dental practice
- Bachelor’s degree from an accredited school preferred
- Strong knowledge base of dental insurance, explanation of benefits, and the verification process
- Experience with treatment plan presentation and making financial arrangements
- Excellent communication skills with both the team and patients
- Experience with Dental Vision, EagleSoft, or other dental software strongly preferred
- Proficient with Microsoft Office
- Dedication to high level customer service and seeking solutions for issues that arise
Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Dental Front Office: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
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