What are the responsibilities and job description for the Asistant Store Manager position at Buckeye Broadband?
Buckeye Broadband is looking for a qualified candidate to fill an Assistant Store Manager, Retail Sales position. The Assistant Store Manager, Retail Sales is responsible for advanced support, problem solving, escalations or tasks that are beyond the skill level of the Broadband Experience Consultant. The Lead maintains ownership of all unresolved problems referred to them. As a lead, they are expected to display leadership characteristics and work as a member of the team in a professional and timely manner as outlined by the Management Team. The Lead resolves customer escalation issues that have been forwarded to them.
Minimum Requirements
- High School Diploma or equivalent – required
- Understanding of multiple computer operating systems i.e. Windows, iOS, Android – required
- Drive to succeed in a quota-based sales environment – required
- Strong communication skills and ability to relate to customer needs – required
- Ability to work independently & work flexible hours – required
- Demonstrated leadership abilities – required
- Valid driver’s license with reliable transportation; may be required to travel to multiple retail locations regularly – required
- 1-3 year(s) sales experience – preferred.
Core Competencies
- Agile – Embraces change; adaptable and flexible; sense of urgency;
- Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
- Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
- Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict;
- Accountable – See it, Own it, Solve it, Do it; Hold each other accountable.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Commission pay
- Signing bonus
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Manager: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: One location