What are the responsibilities and job description for the Concierge - Receptionist - Occasional position at Buckner Retirement Services, Inc.?
About the Role
As a Concierge you will impact the lives of our members and residents by fostering a welcoming and hospitable environment.
What You'll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:
To be successful in this role and a great addition to our team we need you to come with the following:
At Buckner one of the ways we show value to our team members is by offering the following perks:
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
As a Concierge you will impact the lives of our members and residents by fostering a welcoming and hospitable environment.
What You'll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:
- Coordinate and oversee hospitality services, including member communications, guest reception, and addressing resident needs.
- Maintain organized communication systems and reference materials at the concierge desk.
- Act as a liaison between members, residents, and the community, ensuring timely resolution of concerns.
- Provide social support and a warm welcome to new members and residents.
- Assist in training department associates to deliver exceptional hospitality services and foster a culture of positivity.
- Ensure hospitality stations are appropriately staffed and stocked to meet member and guest needs.
- Listen attentively and respond effectively to member, resident, and family needs and concerns.
To be successful in this role and a great addition to our team we need you to come with the following:
- High school diploma or equivalent.
- Strong organizational skills.
- Positive personality with a can-do attitude.
- Passionate about serving others.
- Professional commitment to Christian principles, aligning with our mission, vision, and values.
At Buckner one of the ways we show value to our team members is by offering the following perks:
- The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
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