What are the responsibilities and job description for the Server position at Buena Vida - Clarendon?
We are now accepting applications for Server position!
Hospitality is the heart of our brand. Our purpose and vision are to be the best employer in hospitality industry and the best ranking restaurants by our guests. We are dedicated to the highest hospitality standards!
To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure. You must be someone who genuinely loves interacting with guests and has a sincere commitment to providing excellent service. We like to promote from within, and we have multiple employees who grew into management over the years!
Previous work experience involving customer service in a fast-paced environment is greatly desired.
What do we offer?
- Stable income;
- Health insurance;
- Discounts on all the company locations;
- Paid time off;
- 401K;
And great energy to work and great people to serve.
Responsibilities:
- Take food and drink orders from customers accurately and with a positive attitude;
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff;
- Engage with customers in a friendly manner;
- Knowledge of the menu, with the ability to make suggestions;
- Ensure tables are enjoying their meals and take action to correct any problems;
- Collect payments from tables;
- Prepare checks that itemize and total meal costs and sales taxes;
- Help run food and clear tables from dirty or empty dishes and glasses.
Requirements:
- Experience providing excellent customer service in a fast-paced environment;
- A positive attitude and ability to work well under pressure with bussers, cooks, and other staff;
- Able to perform high-quality work while unsupervised;
- Able to handle money accurately and operate a point-of-sale system;
- Ability to work in a fast-paced work environment and deliver orders in a timely manner.
● Must be able to suggestively sell food and beverage items;
● Basic mathematical skills with the ability to make change;
● Must be able to read and write;
● Computer proficiency;
● Excellent communication skills;
● Multi-tasking and able to move in a fast-paced environment;
● Knowledge of workplace safety procedures;
● When applicable, must have licenses, certifications or registrations according to State requirements;
● State health and alcohol compliance cards (if applicable);
● At least 6 months of serving experience.
Essential physical requirements:
● Able to work standing up and walking during entire shift.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
● Able to continuously reach, carry, lift, bend, stoop and wipe;
● Pulling and pushing up to 50 pounds;
● Common hazards include but are not limited to burns, falls, slipping, tripping and cuts;
● Personal hygiene is a most plus frequent washing of hands is required;
● Must be of legal age to serve alcohol.