Pet Care Team Lead

LOOKING FOR POSITIVE & ORGANIZED DOG LOVER TO HELP COORDINATE OUR TEAM

We are a top-rated, 5-star local dog walking and pet sitting company that has built our reputation on providing exceptional service to our clients. We pride ourselves on being the best in our industry and providing a remarkable client experience, excellent service, and expertise in pet care. We are one of the only pet care companies in the area that hires employees rather than independent contractors.

We are looking for an exceptional individual who is excited to grow with our expanding company and help us continue to reach and serve new pet parents and their pets!

You will meet lots of dogs and puppies (and cats!) and their caring owners, work with a large and talented team of compassionate and warm pet care professionals, have the opportunity for professional development and training, and champion a local small business that is serving busy pet parents. You will work independently and frequently interact with our team and the pet parents we serve.

You will provide pet care services, meet new clients with their pets and introduce our team members to new pets, train and communicate with staff members, fill in for staff emergencies/help find coverage, and communicate with clients.

The right person for this job loves pets and loves providing stellar service!

You also:

· Are positive and upbeat

· Enjoy problem solving

· Can multi-task with the best of them

· Are technologically savvy

· Can prioritize among tasks and manage time well

· Passionately care about the details

· Have strong familiarity with dog and cat behavior

A background in staff training, the pet care industry, & customer service management are a huge plus.

Candidate must have smart phone (and ability to use our apps), driver's license, and have unrestricted access to a properly maintained and running vehicle.

10-30 hrs/week, typically working during the hours of Monday through Friday 8:30am-4 or 5:30pm. Willing to grow with a growing company

Please be flexible as the hours may vary from time to time as well as be required to work the occasional weekend or holiday.

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Employee discount
• Referral program

Compensation package:

• Bonus opportunities
• Tips

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Describe your experience working with pets or animals (volunteer or professional):
• Please tell us why you would be a great addition to our team:
• Is there anything that would prevent you from being able to care for little dogs, big dogs, small animals, or cats?*
• Can you handle a large dog that pulls on the leash?
• Where do you live in and how far are you willing to travel for work?
• When are you available to start?
• Are you available evenings? This is not a deal breaker.
• Are you available weekends? We ask staff to be available 1 weekend per month.
• What is your availability for dog walking? Please list all days and times.
• What is your phone number?
• What is your email address?

License/Certification:

• driver's license, vehicle for work, &OK driving for job (Required)

Ability to Relocate:

• Buffalo, NY: Relocate before starting work (Required)

Work Location: In person