What are the responsibilities and job description for the Parking Attendant position at Buffalo Sabres?
Core Responsibilities
- Provide a high level of service to patrons before, during, and after events. Our goal is to have 100% positive interaction with patrons;
- Monitor the access and egress of patrons in the parking ramp and surface parking lot;
- Conduct routine surveillance rounds around the parking lots including the immediate perimeter;
- Perform other related duties or tasks as assigned or as become evident;
- Remain calm and professional in all situations;
- Monitor assigned areas within the parking lots to ensure guest safety and compliance with building policy;
- Remove trash, debris, and refuse. Take trash materials to the proper location and dispose of it properly;
- Greet, monitor and control the movements of patrons, visitors, employees and contractors;
- Report pertinent safety, maintenance and personnel information to supervisor;
- Maintain a professional attitude and appearance at all times;
- Create documentation for all pertinent events and maintain daily log sheets.
- Act as a point of contact between engineering, maintenance, and housekeeping to properly maintain parking ramps, lots
Requirements of the Position:
- High School Diploma or Equivalent;
- Must be able to obtain New York State certification and be of good character;
- Previous parking lot, cash handling and/or security experience is preferred;
- Must be able to stand, sit, walk for extended and varying periods of time;
- Must be able to walk stairs;
- Must be able to lift up to 50 lbs.;
- Must be willing and able to work in all weather conditions;
- Must be willing and able to respond to emergent situations;
- Must be able to work irregular hours including weekends, overnight shifts, holidays and unscheduled and forced overtime shifts;
- Must be able to work effectively with limited supervision at times.
Competencies:
- Communicate effectively;
- Treat guests in a kind and courteous manner;
- Respond to request for service and assistance;
- Follow policies, procedures, and instructions;
- Use time efficiently;
- Observe safety and security procedures.
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