The Assistant Manager provides leadership and assistance to ensure that all team
members are guest-focused, team-focused, and community-connected. They will exercise
knowledge of restaurant operations, manage staff resources, provide counsel, develop
and coach team members and help to build sales and profits while maintaining operating
standards.
General Responsibilities Include :
hospitality skills consistently such as 100% Manager table visits, big hellos, big
goodbyes, etc.
Manages the human resource function in the restaurant ensuring recruitment,
selection, orientation, training, scheduling, and performance management
functions meet or exceed company specified criteria.
Conducts Team meetings / Huddles / Shift Lead meetings as a form of communication
and training.
Utilizes all compliance systems, manager tools, and procedures both in a timely
manner and with integrity (including but not limited to SOPs, restroom checks,
ticket trackers, line checks, and guest check audits) to ensure proper shift
execution.
requested.
Leverages compliance / feedback tools (GEM, QSCs, Mystery Shop feedback, etc.) in
order to improve overall restaurant performance.
Ensures adherence to company-specific systems, tools, and procedures for proper
shift execution by all Team Members and Managers.
Manages shifts to achieve sales and profit goals (including labor and food cost
management, and controlling expenses), through the current management team.
Ensures acceptable overall labor results; approves all department schedules to
ensure acceptable overall labor results and guest satisfaction
Education / Training / Experience :
Must possess proper food handlers and alcohol dispensing certifications (if
required by law).
responsible alcohol service, safety, and security systems and procedures, and
computer operations.
Good people management skills, communication, and listening skills. Must be
flexible and adaptable to change.
holidays.
correct sentences, and perform basic to intermediate mathematical computations.
Physical Demands and Work Environment :
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the functions. While performing the duties of this position, the employee is
regularly required to talk or hear.
The employee frequently is required to use hands or fingers, handle, or feel objects,
tools, or controls.
The employee is occasionally required to stand; walk; sit; reach with hands and
arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must
occasionally lift and / or move up to 25 pounds.
Specific vision abilities required by this position include close vision, distance vision,
color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
We offer :
Last updated : 2024-04-08
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