Job description
The Assistant General Manager is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing’s sports bar. The Assistant General Manager will work as a member of the management team maintaining the restaurant’s revenue, profitability and quality goals.
RESPONSIBILITIES:
· Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.
· Lead shift meetings and solicit feedback from team members.
· Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.
· Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.
· Manage shifts to achieve sales and profit goals
· Conduct administrative manager functions and transactions.
· Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.
· Assist with rollouts of new company programs, policies, and procedures.
· Unload trucks, pallets, and cases of food and beverage
· Ensure team meets or exceeds cost of sales actual vs legitimate target.
· Other duties as assigned.
SKILLS/QUALIFICATIONS:
· Must be at least 21 years of age.
· Minimum two years restaurant management experience preferred.
· College degree preferred or equivalent in experience.
· Strong written and verbal communication skills.
· Ability to work independently with minimal supervision.
· Energetic and flexible.
· Maintains a calm, tactful demeanor when dealing with difficult situations.
· Well organized and detail oriented.
· Forms strong working relationships within team.
· Identifies additional tasks to be completed and willingly assists others.
· Follows direction with focused attention.
· Strong computer skills
· Must possess proper food handler and alcohol dispensing certifications.
SUPERVISORY RESPONSIBILITIES:
· Supervision over hourly employees during each shift
Job Type: Full-time
Job Type: Full-time
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Education:
Experience:
License/Certification:
Work Location: One location
Job Type: Full-time
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Experience:
License/Certification:
Ability to Commute:
Work Location: In person
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