Franchise Equipment Manager

Franchise Equipment Manager (FEM)

Organization Name: Buffalo Rock Company

Website: https://www.buffalorock.com/careers/

Job Department: Franchise Marketing Equipment

Reports to: Regional Marketing Equipment Manager

Work Schedule: Varies

Job Type: Regular

FLSA Status: Non-Exempt

Amount of Travel Required: Varies 

Job Description 

Summary/objective

 The Franchise Equipment Manager will lead communication, the local Marketing

Equipment team, equipment flow and local in trade work.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

•  Regular and timely attendance is an essential function of this position. Position is required to work all hours necessary to ensure operations function is fulfilled, including nights, weekends, holidays. Travel will be required.
• Supervising the local Marketing Equipment teams.
• Interviewing, hiring, scheduling, evaluating, coaching, rewarding, and disciplining subordinate employees, and making recommendations with regard to promotions, demotions, and other changes of status.
• Establish and monitor all metric objectives.
• Assist with special projects.
• Ensure all daily operations are completed in an efficient and profitable manner.
• Ensure all Equipment Management Software procedures are followed by all personnel.
• Maintain a safe and secure work environment.
• Monitor local EOM inventory and accounting procedures in Equipment Management Software.
• Monitor local vending key controls.
• Communicate with the Regional Marketing Equipment Manager on all related issues.
• Order parts needed for machine repairs.
• Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required.
• Make service calls to maintain and repair machines.
• Required to complete other activities assigned by supervisor. 

Other Duties and Responsibilities

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
•  Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.

Skills

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

• Mathematics - Using mathematics to solve problems.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Science - Using scientific rules and methods to solve problems.

• Speaking - Talking to others to convey information effectively.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Coordination - Adjusting actions in relation to others' actions.

• Instructing - Teaching others how to do something.

• Negotiation - Bringing others together and trying to reconcile differences.

• Persuasion - Persuading others to change their minds or behavior.

• Service Orientation - Actively looking for ways to help people.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

• Time Management - Managing one's own time and the time of others.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Supervisory responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work environment

In an Enclosed Vehicle or Equipment

Indoors, Environmentally Controlled

Physical demands

N (Not Applicable)     Activity is not applicable to this position.

O (Occasionally)         Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)             Position requires this activity from 33%-66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)            Position requires this activity more than 66% of the time (5.5 hrs/day)

Required education and experience

• Education: High School Diploma (or GED or High School Equivalence Certificate): Required
• Experience: At least 3 plus years of experience in related fields and at least 1 plus year of management experience: (or other comparable experience approved by management): Required
• Computer Skills: Must be able to maintain spreadsheets in Microsoft Excel and basic knowledge of Outlook, Power Point, SharePoint, ShareFile, OneNote, OneDrive
• Certifications and Licenses: Must have a valid state driver’s license, for state of residence, with a good driving record.

Tools and Technology

Telephone, Desktop/Laptop, Personal Handheld Computer, Handheld Printer, Tools

Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.

Other duties

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.

Applicant/Employee-Partner______________________________     Date__________________

Interviewer/Supervisor___________________________________    Date__________________