Field Services Representative I
Job Posting for Field Services Representative I at Builders FirstSource
Field Service Representative 1
Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.
* Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
* Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
* Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.
Requirements: High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training.
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Salary.com Estimation for Field Services Representative I in Charleston, SC
$30,152 to $40,488
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