What are the responsibilities and job description for the Economic Service Worker position at Bureau for Children and Families?
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Under close supervision, performs in a training capacity learning the process of taking applications, determining eligibility for and managing a caseload for a variety of economic assistance programs. Must learn to conduct personal interviews with clients, evaluating and verifying personal, financial and social information, determining eligibility for services, maintaining a client caseload and referring clients to other social service and community service agencies when appropriate. May obtain repayment from clients who have been issued economic assistance erroneously. Transportation must be available as travel may be required. Performs related work as required.
Minimum Qualifications
Training: High school diploma or the equivalent.
Experience: Two (2) years of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public and evaluating the data against established standards and guidelines OR two (2) years of full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work. Substitution: Successful completion of coursework at a regionally accredited college or university may substitute for the required experience at the rate of one (1) year experience for every thirty (30) credit hours of education.
Special Requirement: A valid driver's license may be required.
*Deadline to apply online via the WV DOP website 11:59PM on 4/8/2022.
Job Type: Full-time
Pay: $25,147.00 - $46,521.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- providing direct client services: 2 years (Preferred)
Work Location: One location