What are the responsibilities and job description for the Healthcare Administrative Manager (Physical Therapy Clinics) position at Burger Physical Therapy Career Center?
Burger Rehabilitation Systems, Inc. has provided therapy services since 1978.
Due to growth and expanding therapy needs, we seek an exceptional and experienced Administrative Manager to oversee three Burger owned Physical Therapy Clinics located in Davis, Woodland and Natomas.
This position is responsible for the efficient administrative management of the three clinics. As an Administrative Manager, identifying and utilizing your strengths involves effective organization, team leadership, and problem-solving. Streamlining workflows, open communications and prioritizing tasks efficiently will maximize productivity.
We need an individual that has leadership skills to include the ability to 'lead', influence and guide staff. Are you a strong leader capable of confidence and motivating others?
A key quality we seek is someone that can lead by example. Are you an influential leader who models ethical behavior? We need this! Someone to problem solve creatively and with an analytical mindset drive continuous improvement!
Strong organizational skills are an absolute! We need an Administrative Manager that has impeccable multi-tasking and time management skills!
This position is supported by the entire leadership team and will receive on-site training.
As an Administrative Manager, you are in the field - this is not a 'work from home' position! This position has a Monday - Friday schedule and is offered with a full benefit package.
The essential functions include, but are not limited to the following:
- In conjunction with the COO and Outpatient Operations Manager, ensures appropriate staff and patient scheduling for efficient operation of facility.
- Monitors caseload and patient access and makes program/staffing recommendations.
- Regularly review critical metrics for efficient operation of the clinic: productivity, units per visit, cancellation rate and open notes.
- Regularly assesses patient satisfaction reviews, reach out to patient to evaluate, and recommend plan of action when necessary.
- Approves weekly, all clinic staff timesheets, makes corrections as indicated, and approves PTO requests.
- Addresses any non-clinical patient complaints appropriately and recommends plan of action to resolve.
- Ensures clinic orientation of all new staff. Ensures training of other staff as identified (Clinic Office Secretary/Coordinator and Aide/Clerks).
- Monitors and reviews facility maintenance needs and creates plan of correction when necessary.
- Facilitates the development, implementation, and monitoring of new programs and systems to promote efficiency and growth for the Company.
- Responsible for compliance of fed/state regulations regarding to the clinic in conjunction with COO and OOM.
- Responsible for compliance with Housekeeping and Infection Control programs are followed.
- Acts as Liaison between clinic staff and Burger Leadership team. Answers clinic specific emails and questions. Attend weekly clinic operations meetings and interacts with COO and OOM, as necessary.
- Perform other duties as assigned
