Team Member

Position Summary:

Burgers@ is seeking positive and enthusiastic people to join our dynamic team. If you have a passion for serving others and are committed to excellence customer service, this position is right for you. Or perhaps you enjoy cooking, prepping, and keeping things clean and organized in the kitchen. Our Team Members are responsible for assisting with operational duties that will help keep the restaurant running smoothly. As a team member you will be cross-trained to assist with FOH and BOH duties while gaining life experiences that extend far beyond serving a great product in a friendly environment. You will develop your customer service and leadership skills as well as learn day-to-day restaurant operational procedures in the FOH and BOH.

Responsibilities:

FOH Duties

• Provides fast, friendly customer service to all guests.
• Greets incoming and departing guests warmly.
• Demonstrates a complete knowledge of brand menu items and ingredients.
• Operates POS system by taking orders and collecting payments.
• Ensures product quality and consistency when preparing and packaging orders.
• Look for opportunities to stock or clean when not serving a guest.
• Willing to assist in the kitchen with food prep, cooking and cleaning as needed.
• Cleans all restaurant areas/rooms and equipment during a normal shift, as assigned.
• Assists leadership in executing restaurant opening or closing procedures.
• Exhibits professional standards through appearance and demeanor.
• Maintains positive working relationships with management and coworkers; willingly follows directions and requests as appropriate.
• Completes tasks assigned beyond the job description when necessary.

BOH Duties

• Food prep, cooking and cleaning.
• Operating kitchen machinery such as the grill and deep fryer.
• Prepares ingredients according to standardized recipes to ensure high quality consistent products are delivered to customers.
• Adheres to specific product prep procedures to minimize waste and spoilage.

• Maintains up-to-date knowledge of basic food safety guidelines.
• Ensures proper storage and labeling of food.
• Cleans cooking areas, kitchen equipment, and other restaurant areas according to schedule to ensure the highest level of sanitation. Records cleaning duties in daily log book.
• Conducts daily check of refrigerators and freezers to ensure food has been properly stored and labeled and all surfaces have been cleaned and sanitized.
• Checks all kitchen machinery, refrigerators, and freezers for proper working order. Reports any repairs or maintenance needed to cook and acting manager in a timely manner.
• Reports all cleaning and sanitation concerns to cook and acting manager in a timely manner.

Qualifications:

• Must be age 18 or older
• Must have a positive attitude and commitment to excellent customer service
• Must have excellent oral and written communication skills in English
• Must be comfortable with operating a computerized POS system
• Must be an enthusiastic team player and willing to take direction

Education:

• High school diploma or equivalent (preferred)

Experience:

• At least 6 months restaurant experience (preferred)

Benefits:

• 25% Employee Meal Discount

Job Types: Full-time, Part-time

Pay: From $12.50 per hour

Benefits:

• Employee discount

Physical Setting:

• Fast casual restaurant

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:
All customers are required to wear masks. Employees are required to: wear face coverings over their nose and mouth at all times while inside the restaurant, wash hands frequently, and provide negative COVID test results regularly.

Experience:

• Restaurant: 1 year (Preferred)

Work Location: One location