Bartender

Burlington Golf Club Date: January 1, 2022 Bartender2124 Sunnyside Avenue Burlington, IA 52601 Main 319-752-2769

Job Title Bartender FLSA Status Hourly

Department Food & Beverage Reports To Clubhouse Mgr.

Overview_____________________________________________________________________

As a service team member, you will be expected to provide a friendly and exceptional food and beverage dining experience to all Members and Guests, ensuring satisfaction and Member retention. Bartenders will be responsible for greeting Members promptly while exhibiting a high level of hospitality and always providing a smile. BGC requires all Employees to be on time for their shift, dressed appropriately, and always have a good attitude. Familiarity of the Members is a must.

To be successful in this role, you will need to have a positive attitude and the ability to work well under pressure with other servers, kitchen workers and management. During peak golf season, the bar will be at a high volume, therefore, experience in a fast-paced environment is a must.

Responsibilities________________________________________________________________

• Opening/closing tasks
• Engage with Members and Guests to take food/beverage orders
• Prepares drinks and cocktails per Member requests
• Assess Member preferences and make drink recommendations
• POS system knowledge
• Ability to handle money, credit cards, and Member account charges
• Responsible for counting drawers and making money drops at the end of each shift
• Stay updated on current menu choices, specialties, and menu changes
• Work closely with the kitchen expo worker to ensure timely dining meal service
• Wash and polish glasses
• Responsible for stocking bar at the end of shift
• Maintain a clean and orderly dining room and bar station complying with all food and beverage regulations, including health, safety and hygiene standards and policies
• Adhere to company standards and all local and state liquor laws
• Promptly address Member/Guest service issues and refer to management when necessary
• Answer the phone during evening hours
• Manage inventory and beverage order needs

Functions_____________________________________________________________________

• Reliable work attendance
• Ability to communicate effectively and provide excellent customer service
• Ability to establish and maintain a good working repour with Members and all staff members
• Ability to be enthusiastic, confident, and a self-starting individual
• Work as a team and follow direction
• Answering phones/Customer Services (Taking reservations, to go orders, and messages)
• Market the Club in a positive manner
• All other duties as assigned.

Employment Standards_________________________________________________________

• High School Diploma or equivalent preferred
• Preferred Mixology experience; not a requirement
• Extensive knowledge of spirits, wine, beer, champagne, and drink preparation
• Must understand or have ability to understand the classes of alcohol, different glasses, brand names and garnishments
• 1 year experience in food service or hospitality
• Must be flexible in day/night shift Tuesday through Sunday (Sunday daytime during summer months & Monday for events only)
• Pay $9 - $12/hour tips
• Iowa Program for Alcohol Compliance Training Certification a plus
• Must be 18 years of age to serve alcohol according to state law

Physical Demands and Work Environment_________________________________________

• Physical Demands: While performing the dutiesof this job, the employee is required to walk; sit; use hands and fingers, to handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk and hear. The employee must lift and/or move up to 20 lbs.
• Work Environment: While performing the duties of this job, the employee is not exposed to weather conditions prevalent at the time. The noise level in the work environment is low.

Job Type: Full-time

Pay: $9.00 - $12.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Physical Setting:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Bartenders: 1 year (Preferred)

Work Location: One location