Club General Manager

The Burlington Swim and Tennis Club seeks a new Club Manager. Our Club is eager to identify an educator and a professional who understands, appreciates, and embraces the rewards and challenges associated with this visible and important role. The new Club Manager Director will report to the Board of Directors.Please submit applications to: gobstc@gmail.comDescription: The Club Manager will be responsible for strategically and efficiently managing all aspects of daily operations, including: -Manage all Human Resources pertaining to staff and volunteers.-Maintain the clubs pool, facilities, and grounds-Oversee existing club programs, such as the swim and tennis lessons-Contribute to the planning and implementation of all club activities and events-Collaborate with the board, staff, volunteers, and member families to help foster and sustain an engaging, fun, and safe environment for all members.-Communicate effectively with staff, board, and club members in person and via email, social media, and other means. Ensure where possible to communicate with Head lifeguard, Head Swim and Tennis coaches and Snack Shack lead ahead of their direct reporting staff.The Manager must be a proven and confident leader and manager, an individual with a reputation for excellence, integrity, fairness, and with the proven ability to implement innovative programs.General ResponsibilitiesDirect all day-to-day operations of club operations including pool services, snack bar, daily program offerings, and special events from Memorial Day through Labor Day.Execute and successfully deliver a summer program that meets the needs and interests of the clubs target populations and ensure their delivery in a safe and quality manner.Specific responsibilities: Perform daily pool cleaning and maintenance.Manage the overall appearance and cleanliness of grounds and facilities.Set and supervise program office procedures, staff training week, daily opening and closing procedures for staff, and routine daily cleaning schedule.Implement, supervise, and assist in the creation of routines, schedules, and procedures for successful club operationMonitor safety and all procedures as they pertain to the complete supervision of members and program staffProvide an atmosphere for developing great morale, high energy, and well-being among club members and staffImplement, monitor, and report with regards to budget created by board on a weekly basisOversee the smooth operation of the snack shackOnboarding of new membersProfessionally and courteously handle member and guest concerns and complaints informing the Board of Directors of all problems and solutions.StaffingoHire, train, supervise, and evaluate staff within boundaries of budget.oImplement human resource management practices to recruit and retain seasonal staff.oCreate a minimum of two internship positions.

Organize swim lesson and coaching volunteers and ensure orientation, recording and signing of community service hours. oReview and/or assist Head lifeguard, Snack Shack lead and coaches with staff and volunteer schedules. Ensure schedule for staff covers the pool and all program offerings are sufficiently supervised within the boundaries of annual budget (work with head lifeguard regarding lifeguard schedule)oEnsure that all lifeguards are properly certified.oComplete written staff evaluations of all club staff at the end of the season.ProgrammingoCreate, implement, and oversee dynamic program offerings for members ranging from toddlers to teens.oUtilize staff, volunteers, and interns to run programs.oOfferings should have artistic, athletic, social, and teaching components and blend seamlessly with the daily usage of the facilityoCreation of a teen offering utilizing club house spaceoA minimum of 3 organized activities per weekoA minimum of 4 family events per summeroWork with Swim and Tennis committees to ensure smooth and effective plans for meets and matches.CommunicationsoOrganize a welcome table on opening weekends to meet and engage with new and returning members.oWork with Board Secretary to keep the club website and Facebook account up- to-date and produce a weekly club newsletter, including informing members of cancellations due to weather.OperationsoAnnually review and monitor program crisis management plan, including emergency procedures with Head lifeguard and all staff at annual staff orientation. Ensure Lifeguards receive annual club pool orientation.oManage property development and maintenance needs to ensure stewardship of current resources and identification of future needs.oConduct annual assessment of property and maintenance needs.oConduct annual assessment and account of all equipmentoMeet or exceed budgeted expectations pertaining to operationsPhysical Requirements: This position will require the ability to listen to others, observe others actions, read text and information; comprehend instructions and manuals, and physical ability to move about the property in various environmental conditions.