Service Manager

Burn by Rocky Patel
Oklahoma, OK Full Time
POSTED ON 5/18/2023 CLOSED ON 11/17/2023

What are the responsibilities and job description for the Service Manager position at Burn by Rocky Patel?

Burn by Rocky Patel is an evolution in cigar lounges. Upscale atmosphere and commitment to great service and guest satisfaction - looking for the right person to join the team and build a future.

The successful candidate can expect to work in an exciting environment focused on delivering an exceptional experience to the guests with a large selection of fine liquors, cigars, and a full kitchen.

The lounge has a state-of-the-art air filtration system that continuously pumps fresh air into the lounge – similar to hospitals, casinos, and airlines. From the decor, music, and connection to the community - Burn offers something for every guest; whether they are experiencing their first cigar, their favorite cigar, or just a place to enjoy a cocktail and relax with friends and family.

What the new manager can expect when they join the team:
  • 5-day work week, approximately 45 hours per week.
  • Willingness to work late nights, weekends, and holidays.
  • Paid vacation after 6 months of service, 2 weeks' vacation after the first year of employment.
  • Health insurance supplement.
  • Cigar knowledge is not required - something you will enjoy learning about every day.
  • Working in a fun, fast-paced environment while maintaining a safe atmosphere for guests and employees.
  • Hiring, training, and evaluating employees.
  • Standing, walking, and occasionally lifting heavy items for long periods of time each day.
  • Closed Thanksgiving, Christmas, and Easter.
  • Service and bar supervision: Coaching and working to build a team.
  • Inventory management: Working with GM to maintain great liquor selections.
  • And all the stuff that goes into a restaurant operation: Maintaining facilities, overseeing daily operations, following checklists, inspecting the quality of operations, cash handling, scheduling, inventories, etc.
  • The most fun you can have and get paid for building relationships and the business.

Salary : $48,000 - $55,000

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