Community Support Specialist

The Community Support Specialist provides support and activities through an organized treatment plan designed to ease an individual’s immediate and continued adjustment to community living. Community Support Specialist use advanced knowledge of psychological concepts, evidenced based interventions and coordinating delivery of mental health services with other services provided by practitioners and community partners.

GENERAL RESPONSIBILITIES:

1) Functions in accordance with Burrell Behavioral Health Operational Guidelines/ Standard Operating Procedures and within his/her professional code of ethics.

2)  In order to support the client in becoming more successful in their home and community environment, specialized knowledge of behavioral science principles will be utilized, such as: motivational interviewing, reinforcement, operant conditioning, social norming, attitude change, persuasion, hierarchy of needs, interpersonal and group dynamics, cognitive processing, attentional processes, personality and empirically supported behavioral intervention strategies.

3)  Utilizes a supportive educational approach to promote improved functioning to meet the needs of the client, the goals of treatment while encouraging recovery and increased resiliency.  Engages in other activities that meet those needs and goals as medically necessary.

4)  Within limits of experience, educational background, and Burrell time commitments, presents in public forums educational material to promote community understanding of mental health and to enhance community response to mental health problems.

5)  Establishes and manages a client caseload, the size and nature of which is to be coordinated with supervisory staff.

6)  According to Burrell guidelines/SOP’s, participates in staffing of clients to identify problems, establish goals and objectives for treatment.

7) Exercise discretion and judgment when participating in emergency services in order to provide rapid aid (with in scope of training) in cases of mental health crisis.

8) Provides and/or coordinates a comprehensive follow-up to all clients for whom he/she has been responsible, including follow up for missed appointments, and conducting outreach and engagement as needed.

9) Participates in and contributes to the various staff development activities of Burrell including any scheduled meetings or training.

10) Is sensitive and responsible to management needs, such as data collection, program evaluation, development of grant applications or maintenance of various contracts for services, etc.

11) Regularly participates in evaluation of self according to Burrell Operational Guidelines/SOP’s. 

12) Is responsive to all quality assurance procedures of Burrell, cooperates with utilization review procedures and follows established procedures, rules and regulations of the Clinical Records Department/Compliance Department.

13) Performs other special functions as may, from time to time, be deemed necessary to ensure successful delivery of mental health services.

SPECIFIC QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each specific duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the specific duties.

EDUCATION AND/OR EXPERIENCE: Advanced knowledge in mental health issues as evidenced by a bachelor’s degree in Psychology, Social Work or other related human service specialized fields of study. A bachelor’s degree in an unrelated field and two years of related work experience. A combination of four years or more of advanced education and two years of related work experience. An Associate of Applied Science in Behavioral Health Support from an approved institution, will also fulfill the educational requirements. Or four years work experience in a related field may substitute for educational requirements.

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CERTIFICATES, LICENSES, REGISTRATIONS:

Must have or obtain within two (2) weeks of employment a valid Driver’s License.  Must have use of personal auto for occasional transport of clients.  Must have auto liability insurance including uninsured motorist coverage

Looking to feed your desire to give to your community and support those who need a helping hand, look no further.  Not only is Burrell growing the amount of its resources, services, and facilities to assist as many communities as possible, it also provides plenty of opportunity for growth in your current field and the freedom to explore others.  Our culture and our environment are unlike any other.  We offer highly-competitive pay and a full range of top-notch full-time employee benefits such as:

• Medical
• Dental
• Vision
• Tuition Reimbursement
• Basic Life Insurance
• Student Loan Reimbursement
• Paid Time Off
• Long-Term Disability
• 403(b) Retirement Plan

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.