Software Asset Management - Business Analyst

Software Asset Management (Business Analyst)

Zions Bancorporation is looking for a Software Asset Management (Business Analyst) to join its IT Asset Management team. The analyst will work closely with Configuration Management, Change Management, IT Vendor Management, Procurement, Infrastructure and Operations teams to help maintain the day-to-day records and databases responsible for containing information pertaining to the organization’s software assets. Additionally, the analyst will be responsible for evaluating and handling multiple license types and software licensing applications, as well as conducting software compliance audits to maintain an effective software asset management program.

The Software Asset Management (Business Analyst) will:

• Be subject matter expert for software license related questions pertaining to number of installs, purchases and provide licensing knowledge and advisory services to stakeholders to maximize the value of Software Asset Management
• Work with various business users to review, analyze and evaluate business systems and make recommendations for improvements and changes
• Assist in Software audit activities, working with the Governance team, the Configuration Management team and Vendor Management
• Assess the completeness of existing application information through queries, data analysis, owner surveys and/or engagement
• Support the measurement of software compliance and remediation plans to satisfy regulatory, audit, or business requirements
• Support the development of roadmaps, including high-level needs analysis, solution evaluation and preparation of business cases related to proposed solutions
• Maintain knowledge of key Vendor licensing models, working with Vendor Management to understand the clients’ specific commercial relationships
• Apply various analytical tools and software application experience to increase quality, productivity, and overall effectiveness of installed software
• Analyze large data sets and provide insight on identified trends, risks, and gaps
• Formulate proposals for new systems, procedures and/ or processes
• Assist in developing user documentation and departmental policies and procedures that impact the use of application systems
• Perform project management leadership functions as a project manager or team member
• Generate technical reports with data visualization tools
• Other duties as assigned

Qualifications:

• Working knowledge of business systems (ServiceNow, Azure Dev Ops, Microsoft SCCM), systems analysis processes, procedures, project techniques and practices. Knowledge of department specific system applications or products
• Working knowledge of Tier 1 vendor license models (Microsoft, VMware, IBM)
• Proficient using Excel and other data analysis tools
• Working knowledge of data visualization tools including Power BI
• Ability to elicit, gather and analyze user requirements
• Strong presentation and communication skills, both verbal and written
• Ability to function in a consultative role and manage a team or project
• Requires strong interpersonal skills with the ability to work with both management and staff employees
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to detail
• Preferred- Bachelor’s in computer science, Information Systems, Business Administration or other related field and 4 years’ experience in business analysis, project management, multiple technologies, frameworks, systems or other directly related experience
• A combination of education and experience may meet requirements

Location:

This position has a hybrid work from home schedule with a minimum of three days per week in the office at the Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company’s primary technology and operations center.  This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE! 
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, 20 days of Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products