Parts Counter

About Us:

Butler Ford is a well-established and reputable automotive dealership that has been serving the Ashland, Oregon and the community for years. We take pride in offering top-notch vehicles and exceptional customer service. As part of our commitment to excellence, we are seeking a dedicated and enthusiastic Parts Counter Person to join our team.

Job Description:

We are looking for a Parts Counter Person to play a key role in our dealership's operations. As a Parts Counter Person, you will be responsible for assisting customers and technicians with their parts needs. You will help them find the right parts, answer their questions, and ensure they have a positive experience.

Responsibilities:

• Greet and assist customers at the parts counter, providing excellent customer service.
• Identify and locate the correct automotive parts for customers or technicians.
• Maintain accurate inventory records and keep the parts department organized.
• Process parts orders, track orders, and provide order status updates to customers.
• Work closely with the service department to fulfill their parts requirements.
• Handle returns, exchanges, and warranty claims efficiently.
• Provide product knowledge and information to customers when necessary.
• Maintain a clean and organized parts counter area.

Qualifications:

• High school diploma or equivalent.
• Previous experience in automotive parts or dealership environment is a plus.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• Basic computer skills for order processing and inventory management.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Knowledge of automotive parts and their functions is a strong advantage.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Ongoing training and development opportunities.
• Employee discounts on parts and services.
• A positive and supportive work environment.

Butler Ford is an equal opportunity employer. We welcome and encourage diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.