Butte Humane Society is seeking an Intake Coordinator to join our Adoption's team! The Intake Coordinator plays a key role in our Adoption Department, working closely with the Adoption Manager to intake adoptable animals into our program from other shelters, rescues, and owners looking to re-home their pets; as well as participating in training and enrichment of our shelter dogs and cats, handling adoptions, animal care, and public education and awareness. Our ideal candidate will be comfortable working with cats and dogs of all breeds and sizes, be an efficient and effective communicator, have a team-oriented attitude, and a passion for helping animals.
PRIMARY RESPONSIBILITIES
It will be the responsibility of the Intake Coordinator to perform behavioral and medical evaluations on cats and dogs coming into Butte Humane Society’s adoption program and intake those who would be a good fit for our program following the policies and protocols set forth by Butte Humane Society. The Intake Coordinator will work with the Adoption Manager to grow our program, relationship build with other shelters and rescues, and actively participate in helping Butte Humane Society meet and exceed our goals.
CHARACTERISTICS
Candidates applying for this position will possess:
- Extreme passion for our agency’s mission of finding homes, saving lives and inspiring compassion.
- Proven ability to exercise good judgement when dealing with the public, staff, volunteers, and confidential information.
- A love of animals without bias against specific breeds or species.
- Strong written and verbal communication skills as well as ability to communicate with people from all backgrounds.
- Ability to maintain a professional demeanor with the public, volunteers, and other staff members.
- Ability to problem solve and face challenging situations in a calm and mature manner.
- Self motivated and proactive work ethic as well as ability to work independently.
- Ability to absorb and apply information quickly.
- Ability to successfully perform medical evaluations, administer vaccines, and perform blood draws for necessary tests.
DUTIES AND RESPONSIBILITIES
- Perform behavioral evaluations on cats and dogs coming into our adoption program.
- Perform initial medical evaluation and blood draws for medical testing and report abnormal findings for review.
- Participate in the creation of behavior modification/management plans for pets as needed.
- Listen to customers and provide effective responses and remedies to their questions and needs in person and over the phone.
- Counsel potential adopters on adoption process as well as all BHS policies and procedures, educate customers of topics related to adopting shelter animals, evaluate adopter surveys against animal behavior and personality tests using established criteria to create a long lasting human/animal match.
- Commit to a high standard of safety and follow all established safety procedures and protocols. Take immediate action to address any safety concerns that could put a staff member, volunteer, customer, animal, or the organization at risk.
- Solicit donations from customers and accept in-kind donations as needed.
- Basic clerical and administrative tasks such as cash handling, data entry, filing , opening and closing procedures, and keeping a clean and organized work station.
- Socialize and exercise animals, dispense and administer vaccines and preventatives
- Participate in all aspects of shelter animal care including kennel cleaning, dish washing, feeding, sanitation, and cross contamination prevention.
- Cultivate positive client, volunteer, and coworker relations through professional, courteous, and educational interactions.
- Work under the Adoption Manager to meet and exceed the goals of the department.
- Responsible for knowing when animals are available as well as know their personalities and temperament.
- Perform additional tasks given.
PROFESSIONAL PERFORMANCE
- Maintain professional standards of performance, demeanor and appearance at all times.
- Complete duties and responsibilities in a timely and efficient manner, comply with agency policies and standards, and meet the requirements of the position.
- Maintain a creative, cooperative approach to the position and seek to bring a constructive, problem-solving mentality to all tasks.
SKILLS, REQUIREMENTS, AND ABILITIES
- 18 years of age or older.
- 1 year of clinic/ shelter experience.
- Professional experience with handling of dogs and cats.
- Knowledge of animal behavior, learning theory, and ability to apply to shelter animals
- Ability to lift a minimum of 50 pounds, sit/stand for long periods of time, and possess willingness/ability to humanely handle possibly feral cats and large (60 lbs.), strong dogs in an effective manner.
- Willingness to work in all types of weather.
- Computer literacy and ability to master software as applicable to BHS operations
SCHEDULE
The position is Monday-Friday with 8-hour shifts varying in the window of 7am-6pm. Actual shift will be determined at the time of hire based on the department's needs. Holidays are required.
This position description does not imply that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract implied or otherwise, other than an, “at-will,” relationship.
Please Submit a Resume AND Cover Letter to be considered for this position.