What are the responsibilities and job description for the Sales Associate position at Buy Buy Baby?
The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries.
Key Responsibilities :
Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
Escort customers to appropriate merchandise
Explain basic features of merchandise to customers
Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
Organize and straighten merchandise areas on the sales floor
Process customer transactions through the register as required
Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
Assist customers in creating registries, as needed
Execute price changes and sign changes as needed
Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering
Education/Experience/Qualifications :
High School diploma or equivalent
1 year of retail experience desired
Effective communication and customer service skills
Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
Key Responsibilities :
Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
Escort customers to appropriate merchandise
Explain basic features of merchandise to customers
Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
Organize and straighten merchandise areas on the sales floor
Process customer transactions through the register as required
Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
Assist customers in creating registries, as needed
Execute price changes and sign changes as needed
Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering
Education/Experience/Qualifications :
High School diploma or equivalent
1 year of retail experience desired
Effective communication and customer service skills
Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
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