IT Quality Analyst

Job Description:

Adept Change Professional:
Familiar with various organizational change models
Applies change knowledge in a practical way that enables organizational readiness results

Advanced Communication:
Listens and understands what is important to each stakeholder group
Tailors and shares complex information with stakeholders
Expresses and shares information in an engaging way
Discerns verbal and non-verbal cues

Organizationally Aware:
Quickly senses the unwritten tone, tide, and climate of an organization
Leads the decisioning process by knowing the internal (and external) landscapes
Uses influence to build coalitions to solve problems and get things done

Strategically Tactical:
Understands an organization’s vision and key objectives and designs the appropriate change strategy
Challenges an organization’s status quo via actionable change tactics
Focuses on long-term, measurable outcomes
Assesses and adjusts tactics when needed

Technically Astute:
Digests complex, technical concepts and determines how stakeholders are impacted
Familiar with project management methodologies and software development life cycles
Proficient in incorporating people readiness activities into overall project activities

The ideal candidate will have experience working in Organizational Change Management (OCM) in large, complex programs which change the operating approaches and processes of large groups of people. This person will have experience with large IT programs that impact multiple business areas and ideally government and Medicaid experience. This person understands the relationship between program quality and achieving measurable outcomes, with successfully managed change. The ideal candidate has created a program-wide Organization Change Management Plan, training plans, and other artifacts associated with guiding business acceptance of changes over time. The ideal candidate also has experience identifying 'pain points' in programs and has guided the resolution of these 'pain points' through implementing measures and ultimately improving program performance and deliverable quality.

Job Types: Full-time, Contract

Pay: $55.00 - $60.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Raleigh, NC 27603: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please share the best time, number and, email to connect with you.

Education:

• Bachelor's (Preferred)

Experience:

• CMS/Content management systems: 5 years (Preferred)
• Medicaid/Medical/Helathcare: 5 years (Preferred)
• persuasion/negotiation/relationship management: 5 years (Preferred)

Work Location: One location

Speak with the employer
91 1469-393-0795