Guest Service Specialist (virtual)

BWB
Marietta, GA Full Time
POSTED ON 7/31/2024 CLOSED ON 8/2/2024

What are the responsibilities and job description for the Guest Service Specialist (virtual) position at BWB?

Title:Guest Service Specialist - Join Our Team and Elevate the Travel Experience

About Us: Join our team of Guest Service Specialists and embark on a rewarding journey in the travel industry. We specialize in providing exceptional guest service to travelers worldwide, and we're seeking passionate individuals like you to be part of our team. No prior experience is necessary; we provide comprehensive training, certification, and a professional website to get you started. Enjoy the flexibility of a schedule, with part-time or full-time options available. Plus, you'll have access to abundant travel perks and cutting-edge software that outperforms our competitors in pricing and efficiency.

Highlights:

  • Training, Certification, and Website: As a Guest Service Specialist, you'll receive comprehensive training and certification to excel in your role. We provide you with all the tools you need to succeed, including a professional website to showcase your services and connect with clients
  • Flexible Schedule: Whether you're looking for a part-time gig or a full-time career, our virtual position offers flexibility to fit your lifestyle. Set your own hours and enjoy the freedom of working from anywhere in the world
  • Abundant Travel Perks: Immerse yourself in the world of travel perks! As a Guest Service Specialist, you'll have access to exclusive discounts, insider deals, and travel industry insights to enhance your own travel experiences
  • Cutting-Edge Software: Access our state-of-the-art software that outperforms major competitors in pricing and efficiency. With this tool at your disposal, you'll be able to provide clients with the best possible service and value for their travel needs

Key Responsibilities:

  • Provide exceptional guest service to travelers, ensuring their needs are met before, during, and after their journey
  • Assist clients with booking travel arrangements, including flights, accommodations, transportation, and activities
  • Offer personalized recommendations based on client preferences, budget, and travel goals
  • Handle inquiries, resolve issues, and address any concerns promptly and professionally
  • Stay updated on travel trends, destinations, and industry developments to provide informed advice to clients
  • Build and maintain strong client relationships to foster loyalty and repeat business

Qualifications:

  • Passion for travel and a genuine desire to help others create unforgettable experiences
  • Excellent communication and interpersonal skills, with a customer-centric approach
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment
  • Tech-savvy, with the ability to quickly learn and navigate new software and tools

Join Us Today: If you're passionate about travel and thrive on delivering outstanding guest service, we want you on our team! Whether you're a seasoned traveler or just beginning your journey, our Guest Service Specialist position offers an exciting chance to turn your passion into a fulfilling career.

Ready to elevate the travel experience and join our team of Guest Service Specialists? Contact us today to learn more and start your adventure!

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