BXB Digital: Implementation Manager, IoT

Brambles companies, including BXB Digital, help move more goods to more people, in more places than any other organisation on earth. Our 330 million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, Brambles created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please visit www.brambles.com.

Job Description

• This position can be based in Orlando or Alpharetta

POSITION PURPOSE
BXB Digital is seeking an individual to deliver BXB Digital asset tracking solutions in America’s supply chain. The ideal candidate is someone who has analytical and software application background, decent knowledge about industrial and retail supply chain network, and rich experience in project management. 

MAJOR / KEY ACCOUNTABILITIES
• Digital Solution Delivery – Partner with business users to understand detail business requirements, provide mapping requirements and solutions, provide assistance for implementations and analysis, conduct system setup and customized configurations, document results of applications, review and evaluate technical issues and processes. 
• Customer Engagement & Satisfaction – Serve as major interface and liaison with business users throughout the solution delivery and post mortem session. 
• Project Management – Manage pilots, projects, create staged plans and milestones, risk assessment and mitigation actions, drive results, hands on to trouble shoot, report out to project sponsors on a needed basis 
• Customer Service - On-board user training and support (to all digitization stakeholders) 
• User Acceptance Testing – Work with in-house team to conduct user acceptance testing to ensure the end to end solution is reliable and repeatable on all user cases 
• Zero Harm – Ensure all operations are compliance with Zero Harm framework with all Zero Harm policies and action plans are fully implemented

MEASURES
• Expertise of asset tracking solution and application to various business cases 
• Maximize, constantly review and increase standard application usage  
• Customer expectation/satisfaction  
• Effective cross functional communication
• Solution ease of use, reliability and repeatable usability 
• Responsiveness

KEY CONTACTS
Product team, Physical Operations, Hardware and Software teams, Brambles BU Leadership, Supply Chain, Digitalization Stakeholders and Key Users

External:    
Brambles customer if required to co-interface with business users 

QUALIFICATIONS
• Bachelor of Science degree in computer science/computer engineering
• Knowledge/Experience in deploying web applications 
• Work experience as software consultant is a plus
• Rich project Management experience and/or certification
• Knowledge/Experience in FMCG and Retail supply chain would be preferred 
• ~30% travel 

EXPERIENCE
• 3+ year experience of software solution delivery and implementation
• Rich project leadership and project management experience
• # of Business cases/projects managed and executed with customers 
• Knowledge of industrial supply chain network is strongly preferred
• Knowledge in IoT digital solution is strongly preferred
• Cross functional experience and effective communication 
• Working experience in a global and diversed cultural organization 

SKILLS AND KNOWLEDGE
Technical Skill: Python, HTML, JavaScript, Excel, SQL
Cloud Platform: Amazon Web Services 

Personal: energetic, proactive, effective communicator, solution driven, customer focused, independent, self-disciplined, hands-on, analytical, result oriented, relationship builder, team leader, team player, strategic & critical thinker, quick learner, collaborative

LANGUAGES
English     
Desirable:  Spanish and/or German, nice to have 
 

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or BXB Digital representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and BXB Digital never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.