Greeter

Company Introduction:
Byte Kitchen scales locally beloved restaurants. Byte can quickly expand the footprint of a brand with minimal up front investment by rolling out their cuisine across a network of next generation kitchens optimized for delivery, pick up, and take out. We are backed by Y Combinator (S21 batch) and other strategic investors, have strong traction (LOIs with 20 restaurants, 12 beloved chefs and have leased our first test kitchen).
Overview:

Byte Kitchen is on a mission to bring America’s best restaurants to every neighborhood in the country through our novel operating model. We partner with stand-out restaurants and recreate their food for delivery in new markets, simultaneously expanding brand equity and consumer choice.

Byte Kitchen is backed by leading investors including Y-Combinator, Crosslink Capital, WndrCo, Soma Capital and strategic angels. We are a small and rapidly expanding team, and are seeking entrepreneurial individuals to join us.

Your role:

We are looking to hire a greeter for our food hall in San Mateo. Your role entails greeting our customers, walking them through our offerings and assisting them in choosing from our multi concept menu.

We are looking for an outgoing, enthusiastic person with strong communication skills to ensure a delightful customer experience. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints.

Your responsibilities:

Greet and assist customers with ordering

Keep the pick up area clean and orderly

Understand our multi concept menu and be able to explain it clearly

Assist with demos and sampling

Ensure orders are complete and provided to the proper recipient

Be fully conversant with our ordering system in order to assist customers with orders, discounts, etc.

Greeter Job Requirements:

16 years or older

Positive and friendly attitude

Strong focused on customer experience

Strong communication skills

Good organization skills

Ability to successfully work in a team

Experience in hospitality or service roles is a bonus

We are:

Customer obsessed: we serve two customers – our restaurant partners and the end consumers. Every decision we take is focused on improving experience for both

Hungry: to build a solution which is a true partnership for restaurants; to create the kitchen of the future; to bring the best food to our customers every day

Collaborative: we have no time for office politics, everyone takes out the trash, all opinions are not only welcome but highly encouraged

Compensation:

You will receive competitive compensation, amazing food and a collaborative, respectful and inclusive work environment.

If you want to be part of a dynamic team that is transforming the way restaurants expand, please reach out to us.