What are the responsibilities and job description for the Cashier position at C-A-L Ranch Stores?
About C-A-L Ranch Stores:
C-A-L Ranch Stores was founded in 1959 in Idaho Falls, ID, by Clinton, Allen, and L. Wayne Murphy. The family used their initials C-A-L to create their brand. Our first store, located in Idaho Falls, ID was called C-A-L Ranch & Farm Supply. The store had less than 3,000 square feet and the primary products sold were tillage tools and hardware. After 60 years of successful retail business, C-A-L Ranch Stores has grown from a single store operator to a regional retailer with multiple stores in Idaho, Utah, Nevada, and Arizona. While C-A-L Ranch Stores is no longer owned by the Murphys, it is still privately held, and the current owners continue to operate the company with the same fundamental mission and value system.
Who We Are:
C-A-L Ranch Stores is a Ranch & Home Store AND SO MUCH MORE! Our company is full of craftsmen, marksmen, outdoor grill masters, backyard farmers, and people who just love to hunt and fish. We are campers, hikers, dreamers, doers, and makers. We like to turn up the flavor and get in the game. We feed our chickens, love our pets, DIY, and dress to the nines for concerts, rodeos, and Sundays.
What youll do:
A cashiers responsibility is one of the most important in our organization. You are the face of our company. The cashier may be the only person to have contact with a customer. It is essential that our cashiers represent C-A-L Ranch Stores as a company with the highest standard of professionalism and courtesy. Our cashiers must have legendary world-class customer service skills as well as a friendly and positive attitude.
Responsibilities:
- Ensure that each guest receives legendary customer service by providing a guest friendly environment, including greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
- Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements.
- Assist in floor moves, merchandising, display maintenance and store housekeeping.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
- Adhere to all company policies, procedures and practices, including signing, pricing and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
- Communicate guest requests to management.
- Accurately maintain a balanced cash drawer.
- Accurately operate the inventory system for price checking and item look-ups.
- Make change; take checks; run credit/debit cards and issue receipts to customers.
- Reads and records totals shown on cash register tape and verifies against cash on hand.
- Gives cash refunds or issues credit memorandums to customers for returned merchandise according to C-A-L Ranch Stores refund policies.
- Operates cash register by passing price coded items across electronic scanner to record price, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen.
- All cashiers are required to watch C-A-L Ranch Stores safety videos and perform their duties in accordance to safety training.
- Answer all incoming phone calls and forward them to the appropriate personnel in a timely and efficient manner.
- Assist in the training of other associates or new employees.
Qualifications:
- C-A-L Ranch Stores sells a variety of items, of various sizes and weights. Cashiers are required to regularly lift and/or move up to 25 pounds, occasionally engaging in assisted lifting over 25 pounds. Any lifting over 25 lbs requires the help of a hand truck and assistance from a second employee.
- As a cashier you must be physically present at the C-A-L Ranch Store. Regular and predictable attendance is required. Work schedules are completed weekly.
- Employees must be able to understand and communicate effectively in the English language, both verbally and in writing.
- Ability to push, pull, and lift materials weighing up to 50lbs.