What are the responsibilities and job description for the Dept. Specialist- Hardlines position at C-A-L Ranch Stores?
Drive customer loyalty & assist with associate development for greater knowledge and customer engagement. The department specialist must complete all required training to be promoted to this position. Department Specialist is a full time-position and must work a minimum of 32 hours per week. The Department Specialist is also responsible for mentoring all new hires in the area of the store and will train directly with new hires. The Department Specialist sells merchandise to individuals in store by performing the following duties.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Greet customer on sales floor in a friendly and enthusiastic manner and determine make, type, and quality of merchandise desired.
- The Hardlines Department Specialist is assigned primarily to one department but is also required to work other areas.
- Keep shelves stocked, merchandise properly tagged and signed with appropriate pricing. Keep merchandise straightened and faced.
- Receives payment or obtains credit authorization.
- Required to generate new C-A-L Ranch Credit Cards
- Wraps or bags merchandise for customer.
- Takes inventory of stock.
- Requisitions merchandise from stockroom.
- Maintain clean, neat, and organized work areas.
- Uses database to research availability of merchandise.
- Understand and operate the computer system for price checking, inventory maintenance and label printing.
- C-A-L Ranch Stores sells a variety of items, of various sizes and weights. Sales Floor Associates are required to regularly lift and/or move up to 50 pounds, occasionally engaging in assisted lifting over 50 pounds. Any lifting over 50 pounds requires the help of a hand truck and assistance from a second employee.
- All sales floor associates are required to watch C-A-L Ranch Stores safety videos and perform their duties in accordance to safety training.
- Maintain clean neat and organized work areas.
- Assist in the training of new associates or other employees.
- Sales floor associates must be physically present at the C-A-L Ranch Store. Regular and predictable attendance is required. Work schedules are completed weekly.
- Employee must be able to communicate effectively in the English language, both verbally and in writing.
- Ability to push, pull, and lift materials weighing up to 50lbs.
