Service Writer and Rental Coordinator
Job Posting for Service Writer and Rental Coordinator at C & B Equipment
C & B Equipment, a progressive family-owned company that has grown over 30 years to include John Deere Ag, material handling and power sports locations has an opening for a Service Writer/Rental Coordinator at one of its material handling locations in Clarksburg, West Virginia. A Service Writer/Rental Coordinator is responsible for dispatching, invoicing, and taking customer calls under the direction of the service manager relative to the service department’s operation. This individual will perform functions to support the work order process, ensuring that all charges related to work orders are posted properly and closed on a timely basis. This individual will verify warranty information prior to forwarding it to the Warranty Processor and handle communications with customers in a professional manner. This individual will also have the responsibility for implementing key initiatives pertaining to coordinating rental procedures for that location.
Essential Duties:
- Receive incoming field calls from customers regarding maintenance needed on equipment.
- Dispatch technicians to job sites.
- Open work orders as directed by the Service Manager and responsible for timely processing until closed and invoiced.
- Invoice customers in a timely manner once repair orders are complete.
- Maintain Service Department filing records.
- Update customer profiles using equipment, hours, or other information from the customer work orders.
- Monitor Service Technician efficiency reports.
- Field internal and external customer inquiries to the Service Department.
- Follow up on shortages and expedites issues by reporting to the manager.
- Complete rental processes for the branch including quoting, coordinating deliveries/pickups, customer billing and tracking rental inventory.
- Prepare and manage rental agreements with customers.
- Assist in collection calls on past-due rental invoices as needed.
Sign up to receive alerts about other jobs with skills like those required for the Service Writer and Rental Coordinator.
Click the checkbox next to the jobs that you are interested in.
-
Account Reconciliation Skill
-
Income Estimation: $39,831 - $49,515
-
Income Estimation: $39,887 - $59,326
-
-
Billing Skill
-
Income Estimation: $40,451 - $50,606
-
Income Estimation: $40,987 - $51,455
-
Job openings at C & B Equipment
Sioux Falls, SD
Full Time
Miles, MT
Full Time
Billings, MT
Full Time
St. Albans, WV
Full Time
Not the job you're looking for? Here are some other Service Writer and Rental Coordinator jobs in the Bridgeport, WV area that may be a better fit.
We don't have any other Service Writer and Rental Coordinator jobs in the Bridgeport, WV area right now.
EquipmentShare, Bridgeport, WV
Cleveland Brothers CAT, Shinnston, WV