Business Analyst

Overview

Company Overview

At C.R. England, our most valuable asset is our people. Whether on the road, in our shops, or in our offices, our people make C.R. England a transportation industry leader. The diversity of our professionals drives us forward. We strongly believe each individual should have the support and opportunities they need to build a solid career. We provide. We live by the entrepreneurial and family spirit on which C.R. England was founded. We have opportunities for people of all backgrounds.

Why join us: 

Stability: The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 100 year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our second century.

Employee Value: 2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S. and 2020 recipient of US Best Manager Companies as recognized by Deloitte and the Wall Street Journal

Benefits: World class compensation and benefits packages, continuous training and development, and a team-oriented culture

Work life balance: At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.

Responsibilities

Job requirements may include, but not be limited to:

• Ensure strategic goals of the project are aligned with decisions regarding business and IT initiatives.
• Develop domain expertise and working knowledge of the systems that link business organizations together.
• Understand, bring structure to, and remap business processes.
• Collaborate with and influence subject matter experts across the business.
• Partner with multiple stakeholders to develop high quality deliverables across all phases of a project (from identifying and defining process flows and use cases to user acceptance testing) and ensure results of the delivered solution are aligned with requirements.
• Responsible for translating business objectives and feature requirements into detailed user stories / requirement specifications prior to development.
• Project Management role for multiple in-flight projects and tasks simultaneously, across multiple departments.
• Assist 2nd and 3rd tier user support and application vendor support to resolve issues with in-house developed application functionality issues.
• Coordinate with vendors, business units, and IT staff to accomplish the needs of the projects while fostering positive relationships. Organize and facilitate meetings as needed to accomplish this.
• Serve as proxy Product Owner or support Product Owner regarding software development process when necessary.
• Other duties as assigned. 

Qualifications

Job qualifications may include, but not be limited to:

• Expert in the Business Architecture/Business and process Analysis domain with 5-8 years of progressively responsible relevant experience in analysis, requirement gathering, design and development of enterprise application systems, having been an important figure in driving these projects forward.
• Exceptional communication and interpersonal skills - ability to talk to both business and technical teams manage the collaboration between business and technical teams.
• Understanding of software applications and experience with system analysis and configuration, CRM and/or BPM system knowledge and experience preferred.
• Excellent time management and organization skills, with the ability to manage multiple competing priorities.
• Aptitude to learn quickly and a superb attention to detail and process orientation.
• Dedication to and enthusiasm for delivering outstanding customer results.
• Ability to work well in a team based environment and independently.
• Broad understanding of IT and software development processes. Experience with Agile processes strongly preferred.
• Broad understanding of IT processes and software applications.
• Experience with JIRA or other project management software preferred.
• Basic SQL skills required.

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